[Diabetes-talk] Accessibility questions, help needed

[Julie Kline]

good evening,
i don't know if you guys remember, but a couple of weeks ago I had asked the question here about Weight Watchers and whether or not their website and online tools were accessible for someone using a screen reader. As a follow up to that question, I am very upset to learn that most of site I'd need to use is not at all accessible. it doesn't respond to screen reader commands and you can't navigate the thing because it's all flash and graphics. of course the sign up page reads beautifully. i brought this problem to our local Weight Watchers people and asked if I could have the material in another format like braille, but they will not give me a straight answer for this and the only thing they've given me is a pocket guide.
do I have any recourse here? saying I feel cheated is pretty mild; I'm very upset that I'm not getting the same opportunities as other participants though I'm paying the same money, and while everyone else has multiple options for doing tasks, I don't even have one.
if anyone can offer me somewhere to go for help with this, I'd appreciate any suggestions. if I'm just plain SOL  
AND THERE IS no recourse here, then thanks for letting me vent.
julie
sent from my iPhone