[Diabetes-talk] Accessibility questions, help needed

[William and Bernadette Jacobs]

I'm terribly sorry Julie!  Unfortunately, this is the case with so many. 
Firstly though, I would demand my money back and go straight to the 
HEADQUARTERS' Office!  Of course, you're not going to get any results from 
some "pea-on" fly-by-night local outfit.  The only place in this case Honey, 
is to start at the top.  Come equipped with all your receipts and everything 
else you've paid in.  Whatever don't give away your originals!  Ever!!!  If 
they want the originals Honey, make 'em pay for them!!!  As you're doing 
this Honey, you truly also need to call our national office at: 410-659-9314 
and ask for someone in "Technology!"  The supervisor is Ann Taylor.  Clara 
is the assistant and she's divinely wonderful if Ann isn't available for 
you!!!  You'll, of course, need to give them all the web site INFO and 
explain your situation.  They should be able to take care of you my friend.

Have a phantabulous day!

Bern
Bernadette M. Jacobs
1st Vice-President of Diabetes Action Network

Please consider making a donation to the Diabetes Action Network because 
Diabetes is the leading cause of Blindness
http://www.nfb.org/diabetics

----- Original Message ----- 
From: "Julie Kline" <julie.kline at rochester.rr.com>
To: <diabetes-talk at nfbnet.org>
Sent: Wednesday, July 18, 2012 10:24 PM
Subject: [Diabetes-talk] Accessibility questions, help needed


> good evening,
> i don't know if you guys remember, but a couple of weeks ago I had asked 
> the question here about Weight Watchers and whether or not their website 
> and online tools were accessible for someone using a screen reader. As a 
> follow up to that question, I am very upset to learn that most of site I'd 
> need to use is not at all accessible. it doesn't respond to screen reader 
> commands and you can't navigate the thing because it's all flash and 
> graphics. of course the sign up page reads beautifully. i brought this 
> problem to our local Weight Watchers people and asked if I could have the 
> material in another format like braille, but they will not give me a 
> straight answer for this and the only thing they've given me is a pocket 
> guide.
> do I have any recourse here? saying I feel cheated is pretty mild; I'm 
> very upset that I'm not getting the same opportunities as other 
> participants though I'm paying the same money, and while everyone else has 
> multiple options for doing tasks, I don't even have one.
> if anyone can offer me somewhere to go for help with this, I'd appreciate 
> any suggestions. if I'm just plain SOL
> AND THERE IS no recourse here, then thanks for letting me vent.
> julie
> sent from my iPhone
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