[Diabetes-talk] Accessibility questions, help needed

[Bridgit Pollpeter]

Just playing Devil's Advocate here, but are we so sure Julie is being
discriminated against? Perhaps she needs to simply remind people that a
request has been made, and perhaps she's not making her needs clear. And
as I said before, as frustrating and irritating as ignorance is, it's
not always connected to discrimination. I just think proceeding with
such a combative attitude, at this point, is not the best action. In my
personal experience, we can't always make our own assumptions about
people and situations. I think Julie needs to clarify her position and
make sure her needs are understood before adopting such a combative
attitude. And I know so many people who benefited and enjoyed Weight
Watcher's services, and the local reps are there to help. I doubt very
much anyone is trying to exclude or deny Julie anything. Yes, I know
this stuff does happen; I'm not so naïve, but I also know we can often
assume people are discriminating against us and want to keep us down
when that's not the case either.

Sincerely,
Bridgit Kuenning-Pollpeter
Read my blog at:
http://blogs.livewellnebraska.com/author/bpollpeter/
 
"History is not what happened; history is what was written down."
The Expected One- Kathleen McGowan


-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of William and
Bernadette Jacobs
Sent: Thursday, July 19, 2012 6:57 AM
To: Diabetes Talk for the Blind
Subject: Re: [Diabetes-talk] Accessibility questions, help needed


I'm terribly sorry Julie!  Unfortunately, this is the case with so many.

Firstly though, I would demand my money back and go straight to the 
HEADQUARTERS' Office!  Of course, you're not going to get any results
from 
some "pea-on" fly-by-night local outfit.  The only place in this case
Honey, 
is to start at the top.  Come equipped with all your receipts and
everything 
else you've paid in.  Whatever don't give away your originals!  Ever!!!
If 
they want the originals Honey, make 'em pay for them!!!  As you're doing

this Honey, you truly also need to call our national office at:
410-659-9314 
and ask for someone in "Technology!"  The supervisor is Ann Taylor.
Clara 
is the assistant and she's divinely wonderful if Ann isn't available for

you!!!  You'll, of course, need to give them all the web site INFO and 
explain your situation.  They should be able to take care of you my
friend.

Have a phantabulous day!

Bern
Bernadette M. Jacobs
1st Vice-President of Diabetes Action Network

Please consider making a donation to the Diabetes Action Network because

Diabetes is the leading cause of Blindness http://www.nfb.org/diabetics

----- Original Message ----- 
From: "Julie Kline" <julie.kline at rochester.rr.com>
To: <diabetes-talk at nfbnet.org>
Sent: Wednesday, July 18, 2012 10:24 PM
Subject: [Diabetes-talk] Accessibility questions, help needed


> good evening,
> i don't know if you guys remember, but a couple of weeks ago I had 
> asked
> the question here about Weight Watchers and whether or not their
website 
> and online tools were accessible for someone using a screen reader. As
a 
> follow up to that question, I am very upset to learn that most of site
I'd 
> need to use is not at all accessible. it doesn't respond to screen
reader 
> commands and you can't navigate the thing because it's all flash and 
> graphics. of course the sign up page reads beautifully. i brought this

> problem to our local Weight Watchers people and asked if I could have
the 
> material in another format like braille, but they will not give me a 
> straight answer for this and the only thing they've given me is a
pocket 
> guide.
> do I have any recourse here? saying I feel cheated is pretty mild; I'm

> very upset that I'm not getting the same opportunities as other 
> participants though I'm paying the same money, and while everyone else
has 
> multiple options for doing tasks, I don't even have one.
> if anyone can offer me somewhere to go for help with this, I'd
appreciate 
> any suggestions. if I'm just plain SOL
> AND THERE IS no recourse here, then thanks for letting me vent.
> julie
> sent from my iPhone
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