[Diabetes-talk] Accessibility questions, help needed

Fri Jul 20 22:24:28 UTC 2012

If it related to diabetes it would be appropriate, grin.

Sincerely,
Bridgit Kuenning-Pollpeter
Read my blog at:
http://blogs.livewellnebraska.com/author/bpollpeter/

"History is not what happened; history is what was written down."
The Expected One- Kathleen McGowan

-----Original Message-----
From: diabetes-talk-bounces at nfbnet.org
[mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of cheryl echevarria
Sent: Friday, July 20, 2012 5:22 AM
To: Diabetes Talk for the Blind
Subject: Re: [Diabetes-talk] Accessibility questions, help needed

That sounds like fun.
But we would have to have another talk list, would it be here on the
diabetic list, I don't think so. Cheryl

Leading the Way in Independent Travel!
Cheryl Echevarria,
Ownerhttp://www.echevarriatravel.com631-456-5394reservations@echevarriat
ravel.comhttp://www.echevarriatravel.wordpress.com
PresidentTravel and Tourism DivisionNational Federation of the
Blind631-236-5138

> From: k7uij at panix.com
> To: diabetes-talk at nfbnet.org
> Date: Thu, 19 Jul 2012 19:11:45 -0700
> Subject: Re: [Diabetes-talk] Accessibility questions, help needed
> 
> Julie:
> 
> You probably won't find this helpful, but ... I look at it this way: 
> if WW doesn't see fit to have a simple site, then it doesn't deserve 
> my money.
> 
> Perhaps we need to have a web version of the "razzies" where each 
> week, we issue a press release dissing some inaccessible web site.
> 
> Mike
> 
> 
> -----Original Message-----
> From: diabetes-talk-bounces at nfbnet.org 
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Julie Kline
> Sent: Thursday, July 19, 2012 6:54 PM
> To: 'Diabetes Talk for the Blind'
> Subject: Re: [Diabetes-talk] Accessibility questions, help needed
> 
> Evening all,
> 
> Thank you for your responses.  I guess I should have been more 
> specific on which area it was of the site I could not use, but I 
> didn't know if this was even an appropriate topic for the list, so I 
> kept it short.
> 
> To answer Mike's questions, I have tried this with both JAWS 13 and 
> NVDA, no luck on either.  This Weight Watchers group was started as an

> at work group, where they hold the meetings at your job instead of you

> traveling to a center.  Of the members, 4 of us are blind.
> 
> The specific area I'm having a problem with is the eTools portion of 
> the site.  This is an important area because you are supposed to be 
> able to use this to go and look up point values for servings of 
> different foods.  For people not familiar with how WW works, most 
> foods have a point value depending on what food it is and the size of 
> your serving.  To stay with the plan, everyone is given a pre set 
> number of points, which they base on things like your height, weight, 
> gender, age, etc.  In order to have access to this part of the site, 
> you need a login and password, which they won't let you create one 
> unless you give them your credit card information so they can bill 
> you.  I did this.  I am able to get past the login and password fields

> ok, but once you go here there is a section of the eTools that wants 
> you to personalize your information.  You can't bypass this, you can't

> skip it to go to the food database (or anywhere else), it won't let 
> you do anything else until the information is confirmed.  I tried both

> with my i-phone app and the site, but the phone version of it prompted

> me to go back online and finish setting up the account.  Among other 
> fields there is a calendar they want you to fill in the date of your 
> last meeting and what your weight was at that time.  Using JAWS, you 
> can't make any changes to these combo boxes.  It won't let you go into

> forms mode, it won't let you use the down arrow to access it, 
> everything is silent when you try to move around and no changes were 
> made by using trial and error.
> 
> One of the other people who also uses adaptive technology told me that

> he had a sighted person help him to set this up, but he said he still 
> couldn't get any further with it because everything was graphics.  
> According to the terms of their agreement, I can't give my login and 
> password out to anyone so unless the person helping is sitting here 
> with me, it's grounds for W W to terminate my membership if I do.  
> Because of this, prior testing of this part of the site for 
> accessibility was not possible at that time.  It's restricted to only 
> people who have a login.
> 
> I'm sorry if I came across as not being tactful; I just am upset by 
> this because I feel like if they're charging me for it, I should be 
> able to have some way of having access to it -- privately and 
> independently.  The group leader's idea is to have me report to the 
> other members what I ate or am looking to eat and hope that someone 
> will be willing to calculate the points for me for the foods I don't 
> know and aren't listed.  I just feel that this opens me up to being 
> judged by people and none of the other members have to report what 
> they do, which to be honest, me saying what I had and them not 
> reporting what they had makes it feel very one-sided.  I'm not 
> comfortable with that.  In speaking with the district manager, there 
> position on this is that they are not going to make materials 
> available in another format such as braille or audio because they feel

> the quantity is too limited for their market.  I have checked on 
> bookshare and BARD, but the specific materials they make reference to 
> are not listed.
> 
> For anyone that wants to respond, you can contact me off list if you 
> like because I realize some people probably aren't interested in this 
> topic.  My e-mail address is Julie.kline at rochester.rr.com
> 
> Julie
> 
> 
> -----Original Message-----
> From: diabetes-talk-bounces at nfbnet.org 
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Mike Freeman
> Sent: Thursday, July 19, 2012 10:57 AM
> To: 'Diabetes Talk for the Blind'
> Subject: Re: [Diabetes-talk] Accessibility questions, help needed
> 
> I just checked out the site and although there's the usual clutter of 
> unnecessary frames (read ads) with odd labels, if you ignore the 
> clutter, the site seems quite accessible to me. I was able to see 
> meetings in my area, look at recipes and tricks and find other 
> desirable information. The site has plenty of landmarks, headings and 
> "skip navigation" links for those who like such things (I prefer 
> headings). And the searches worked quite well with all combo boxes, 
> checkboxes and the like perfectly useable.
> 
> What version of JAWS, Window-eyes, SuperNova, NVDA or other 
> screen-reader is Julie using? So far as I am aware, the Department of 
> Justice doesn't deem a web site inaccessible because a user isn't 
> using the latest/greatest version of his/her screen-reader of choice.
> 
> To make this a bit easier on Julie, what aspects of the site are you 
> having trouble with? Perhaps we can coach you through it.
> 
> Mike Freeman
>  
> 
> -----Original Message-----
> From: diabetes-talk-bounces at nfbnet.org 
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Robert Shelton
> Sent: Wednesday, July 18, 2012 8:07 PM
> To: 'Diabetes Talk for the Blind'
> Subject: Re: [Diabetes-talk] Accessibility questions, help needed
> 
> Is this maybe something to bring to NFB?  WW is a major organization 
> with a web page that's supposed to serve their customers -- I'm 
> thinking the Target Stores precedent here.  What say, Mike?
> 
> -----Original Message-----
> From: diabetes-talk-bounces at nfbnet.org 
> [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Julie Kline
> Sent: Wednesday, July 18, 2012 9:25 PM
> To: diabetes-talk at nfbnet.org
> Subject: [Diabetes-talk] Accessibility questions, help needed
> 
> good evening,
> i don't know if you guys remember, but a couple of weeks ago I had 
> asked the question here about Weight Watchers and whether or not their

> website and online tools were accessible for someone using a screen 
> reader. As a follow up to that question, I am very upset to learn that

> most of site I'd need to use is not at all accessible. it doesn't 
> respond to screen reader commands and you can't navigate the thing 
> because it's all flash and graphics. of course the sign up page reads 
> beautifully. i brought this problem to our local Weight Watchers 
> people and asked if I could have the material in another format like 
> braille, but they will not give me a straight answer for this and the 
> only thing they've given me is a pocket guide. do I have any recourse 
> here? saying I feel cheated is pretty mild; I'm very upset that I'm 
> not getting the same opportunities as other participants though I'm 
> paying the same money, and while everyone else has multiple options 
> for doing tasks, I don't even have one. if anyone can offer me 
> somewhere to go for help with this, I'd appreciate any suggestions. if

> I'm just plain SOL AND THERE IS no recourse here, then thanks for 
> letting me vent. julie sent from my iPhone
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