[Diabetes-talk] My response to Advanced Diabetic Solutions

Thu Jul 18 14:42:36 UTC 2013

Again, this is only my response and my own feelings.
This does not reflect everyone here with the Diabetic Action Network.
But wanted to make sure they new how I felt.
Medicare didn't send me anything, in fact, if they did it was inaccessible to find out.FYI, Vincent Chaney is not the President of the Diabetic Action Network, he is only for NJ. Michael Freeman of Washington State is our National President.So since Vincent Chaney wasn't at our National Convention to give us any updates on anything. Also, nothing was sent to Mindy Jacobsen of NY. She is our President here in NY. Not all 50 state have a Diabetic Action Network Division.The other thing is not to take it personally, FYI, I have been writing e-mails for months to both of you. I have heard that well we will call you and discuss things, weeks and months go by and nothing. So yes, I do have to take it personally, especially if the new meter is not working properly, and I have and I know Mindy Jacobsen have tried contacting and no replies or even calls.I have to take it personally because both of you have in the past treated me like a friend instead of a client, maybe that wasn't the way to go, but glad it was like that.
I cannot speak for Mindy, Vincent, Mike or anyone else accept myself
But they are all being copied on this e-mail.
Thank you.
Cheryl Echevarria, 2nd Vice PresidentNFB Greater Long Island Chapter631-236-5138

Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in Independent Travel!
Cheryl Echevarria, Ownerhttp://www.echevarriatravel.com631-456-5394reservations@echevarriatravel.comhttp://www.echevarriatravel.wordpress.com
Affiliated as an independent contractor with Montrose TravelCST - #1018299-10 FL CST T156780Your old car keys can be the keys to literacy for a blind child.  Donate your unwanted vehicle to us by clicking https://nfb.org/vehicledonations or call 855-659-9314.Echevarria Travel has partnered with Braille Smith. http://www.braillesmith.com for all her braille needs.Gail Smith is the Secretary of the NFB of Alabama

From: cherylandmaxx at hotmail.com
To: diabetes-talk at nfbnet.org
Subject: Update from Advanced Diabetic Solutions
Date: Thu, 18 Jul 2013 10:39:52 -0400

Good morning President Mike Freeman and Division members:
I have just received an e-mail from the Manager of Advanced Diabetic Solutions, Tina Rockwell.
I have forwarded the e-mail to President Mike Freeman on it with my personal response back to them and to also Mindy Jacobsen, since she is a board member and the President of my Chapter here in NY for DAN, which does not reflect the division just my own feelings on the matter.
I am posting it here. Again, my e-mail response is my own feelings, since I feel very hurt on the issue, since they treated me like friends, when owner Greg Santulli, personally came to my home and measured my feet for diabetic shoes since his wife is from the NY area.
But it is not excuse for not returning phone calls and e-mails to anyone.
I originally wrote to them about the issues about the update with the solus V2 meter, here is the response from this morning.
Cheryl, 
I am very sorry that you are just now being made aware of the Medicare situation.  Medicare sent letters to all their patients several months ago explaining competitive bidding.  We as a supplier did not make the decision not to service Medicare patients.  There are 15 companies that won the bid and can service Medicare patients.  We have partnered with A1 Medical (one of the bid winners) because they can continue service without interruption for the Solo / Solus meter.  
With 50,000 patients on service it did not make business sense to duplicate efforts and send letters to our patients because Medicare informed all DME suppliers that they would be sending letters regarding the recent changes. 
Janet Perez did have a conference call with Vincent Chaney and some others explaining this situation.
Please do not take it personal, it would not have been possible for me to filter through the data base and personally contact all patients that I have developed relationships with over my 6 years with the company. 
Tina RockwellDirector of OperationsAdvanced Diabetic Solutions678-336-6712 office678-209-5934 cell888-821-8777 faxtrockwell at advanceddiabeticsolutions.net

Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in Independent Travel!
Cheryl Echevarria, Ownerhttp://www.echevarriatravel.com631-456-5394reservations@echevarriatravel.comhttp://www.echevarriatravel.wordpress.com
Affiliated as an independent contractor with Montrose TravelCST - #1018299-10 FL CST T156780Your old car keys can be the keys to literacy for a blind child.  Donate your unwanted vehicle to us by clicking https://nfb.org/vehicledonations or call 855-659-9314.Echevarria Travel has partnered with Braille Smith. http://www.braillesmith.com for all her braille needs.Gail Smith is the Secretary of the NFB of Alabama