[Diabetes-talk] Heads up on Dexcom app update.

Wed Oct 5 11:39:09 UTC 2016

You know Veronica, you described exactly why and how I refuse to use the decks calm… I would actually be more pleased with the device or something that doesn't depend on the use of my phone. We should be able to have devices that work independently without having to worry about oh!! This thing doesn't work with my phone. I won't be able to use it. No, that's not acceptable to me When my phone has to take me to the bathroom so that I can use it, wash my hands, does every other thing, it becomes not smart. To me, that's carrying this to the extreme. I don't want to have to use my meter or any other thing with my phone. I don't want them to be dependent on my phone.

Bern

Sent from my iPhone

> On Oct 4, 2016, at 3:16 PM, gary melconian via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Thanks for point this out.so how in  the hell are we goin ot get his stuf ot
> work. I alrad y have I os 10 on my I OS device in which I plan on using the
> dexcom on . 
> 
> -----Original Message-----
> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
> Veronica Elsea via Diabetes-Talk
> Sent: Tuesday, October 4, 2016 11:54 AM
> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
> Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
> Subject: [Diabetes-talk] Heads up on Dexcom app update.
> 
> Hi everyone!
> First, to those using the Dexcom, if you have not yet updated the app, look
> out! To the rest of us, here's why we really need to get these companies to
> use standard practices in creating their apps, especially for medical
> devices because we're always going to be just one update away from trouble!
> Here's what happened. I updated the Dexcom app as well as my phone to iOS
> 10. Not happy about that one, but that's a different list. <grin> I then had
> to pair a new transmitter. Once I did that, I waited through the two-hour
> sensor warmup and got the notification, tap to enter first BG.
> I tapped and entered the number as usual. Then I hit save. I got the
> confirmation message, is this correct? At this point, like before I found,
> save button and double-tapped. Nothing happened. I still had the same
> question, a number pad and a very goofy looking screen. After spending an
> hour on the phone with tech support, uninstalling the app, reinstalling the
> app, all of that when I really wanted to be snuggled up in bed, my hubby
> happened to get up and noticed the problem. It seems that Dexcom isn't using
> standard controls and that confirmation message is kind of a pop over layer.
> VoiceOver is actually seeing two different save buttons, even though the
> sighted people only see one. So the real save button is down amidst the
> numbers, between the two and the five. VoiceOver is just seeing these ghost
> images from things that used to be there. We did figure out that the
> engineers knew about this too. I gave them quite an earful about fixing this
> and how they should have used standard Apple app creation methods. 
> The only thing I've noticed about this update is that the widget now appears
> in the notification section. Oh wait, take that back. It appeared earlier
> but not now. Sheesh! 
> So okay, I've figured out how to get around this till they fix it, if they
> do. But really? I sure hope it doesn't get any junkier with future updates.
> This was the sort of problem with the IBGStar app as well. Non-standard
> stuff. We're never quite out of the woods, are we!
> Veronica
> 
> 
> "Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
> iTunes, along with other music from her and from the Guide Dog Glee Club. 
> To learn more, visit:
> http://www.laurelcreekmusic.com
>                 Veronica Elsea, Owner
> Laurel Creek Music Designs
> Santa Cruz, California
> Phone: 831-429-6407
> 
> 
> 
> 
> 
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