[Diabetes-talk] Heads up on Dexcom app update.

Wed Oct 5 16:12:24 UTC 2016

Amen to that!!!

Mark Tardif
Nuclear arms will not hold you.
-----Original Message----- 
From: Bernadette Jacobs via Diabetes-Talk
Sent: Wednesday, October 05, 2016 7:39 AM
To: Diabetes Talk for the Blind
Cc: Bernadette Jacobs
Subject: Re: [Diabetes-talk] Heads up on Dexcom app update.

You know Veronica, you described exactly why and how I refuse to use the 
decks calm… I would actually be more pleased with the device or something 
that doesn't depend on the use of my phone. We should be able to have 
devices that work independently without having to worry about oh!! This 
thing doesn't work with my phone. I won't be able to use it. No, that's not 
acceptable to me When my phone has to take me to the bathroom so that I can 
use it, wash my hands, does every other thing, it becomes not smart. To me, 
that's carrying this to the extreme. I don't want to have to use my meter or 
any other thing with my phone. I don't want them to be dependent on my 
phone.

Bern

Sent from my iPhone

> On Oct 4, 2016, at 3:16 PM, gary melconian via Diabetes-Talk 
> <diabetes-talk at nfbnet.org> wrote:
>
> Thanks for point this out.so how in  the hell are we goin ot get his stuf 
> ot
> work. I alrad y have I os 10 on my I OS device in which I plan on using 
> the
> dexcom on .
>
> -----Original Message-----
> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
> Veronica Elsea via Diabetes-Talk
> Sent: Tuesday, October 4, 2016 11:54 AM
> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
> Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
> Subject: [Diabetes-talk] Heads up on Dexcom app update.
>
> Hi everyone!
> First, to those using the Dexcom, if you have not yet updated the app, 
> look
> out! To the rest of us, here's why we really need to get these companies 
> to
> use standard practices in creating their apps, especially for medical
> devices because we're always going to be just one update away from 
> trouble!
> Here's what happened. I updated the Dexcom app as well as my phone to iOS
> 10. Not happy about that one, but that's a different list. <grin> I then 
> had
> to pair a new transmitter. Once I did that, I waited through the two-hour
> sensor warmup and got the notification, tap to enter first BG.
> I tapped and entered the number as usual. Then I hit save. I got the
> confirmation message, is this correct? At this point, like before I found,
> save button and double-tapped. Nothing happened. I still had the same
> question, a number pad and a very goofy looking screen. After spending an
> hour on the phone with tech support, uninstalling the app, reinstalling 
> the
> app, all of that when I really wanted to be snuggled up in bed, my hubby
> happened to get up and noticed the problem. It seems that Dexcom isn't 
> using
> standard controls and that confirmation message is kind of a pop over 
> layer.
> VoiceOver is actually seeing two different save buttons, even though the
> sighted people only see one. So the real save button is down amidst the
> numbers, between the two and the five. VoiceOver is just seeing these 
> ghost
> images from things that used to be there. We did figure out that the
> engineers knew about this too. I gave them quite an earful about fixing 
> this
> and how they should have used standard Apple app creation methods.
> The only thing I've noticed about this update is that the widget now 
> appears
> in the notification section. Oh wait, take that back. It appeared earlier
> but not now. Sheesh!
> So okay, I've figured out how to get around this till they fix it, if they
> do. But really? I sure hope it doesn't get any junkier with future 
> updates.
> This was the sort of problem with the IBGStar app as well. Non-standard
> stuff. We're never quite out of the woods, are we!
> Veronica
>
>
> "Guide Dogs, First Hand", Veronica Elsea's classic album is now available 
> on
> iTunes, along with other music from her and from the Guide Dog Glee Club.
> To learn more, visit:
> http://www.laurelcreekmusic.com
>                 Veronica Elsea, Owner
> Laurel Creek Music Designs
> Santa Cruz, California
> Phone: 831-429-6407
>
>
>
>
>
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>
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