[Diabetes-talk] Heads up on Dexcom app update.

Bernadette Jacobs bernienfb75 at gmail.com
Wed Oct 5 21:36:26 UTC 2016 

Got that right.

Sent from my iPhone

> On Oct 5, 2016, at 5:22 PM, gary melconian via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Thanks for that.  
> 
> -----Original Message-----
> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Veronica Elsea via Diabetes-Talk
> Sent: Wednesday, October 5, 2016 2:16 PM
> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
> Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
> Subject: Re: [Diabetes-talk] Heads up on Dexcom app update.
> 
> The other problem is that given the news yesterday from Johnson and Johnson that the Animas Ping could be hacked because of its remote, our chances of getting talking remotes is, well, umm, urr, right!
> But as far as the Eexcom is concerned, unlike most apps in general, at least we have a 24-hour phone number with a human on the other end of the call. And since they have engineers around, I would hope that someone could get us an older version of the app if there was real trouble with the new one. But this is why I pounced so loudly the other night so that they know we're paying attention and we're going to be vocal. But I do wonder about an overload of apps fighting over that blue tooth connection with the phones since everyone seems to be going that direction. Oh wait! I can't unlock my door because Dexcom is checking my BG reading. <grin> So it will be interesting to see just how things advance, or not. <grin>
> 
> 
> "Guide Dogs, First Hand", Veronica Elsea's classic album is now available on iTunes, along with other music from her and from the Guide Dog Glee Club. 
> To learn more, visit:
> http://www.laurelcreekmusic.com
>                Veronica Elsea, Owner
> Laurel Creek Music Designs
> Santa Cruz, California
> Phone: 831-429-6407
> 
> 
> -----Original Message-----
> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Mark Tardif via Diabetes-Talk
> Sent: Wednesday, October 05, 2016 9:12 AM
> To: Diabetes Talk for the Blind
> Cc: Mark Tardif
> Subject: Re: [Diabetes-talk] Heads up on Dexcom app update.
> 
> Amen to that!!!
> 
> 
> 
> Mark Tardif
> Nuclear arms will not hold you.
> -----Original Message----- 
> From: Bernadette Jacobs via Diabetes-Talk
> Sent: Wednesday, October 05, 2016 7:39 AM
> To: Diabetes Talk for the Blind
> Cc: Bernadette Jacobs
> Subject: Re: [Diabetes-talk] Heads up on Dexcom app update.
> 
> You know Veronica, you described exactly why and how I refuse to use the 
> decks calm… I would actually be more pleased with the device or something 
> that doesn't depend on the use of my phone. We should be able to have 
> devices that work independently without having to worry about oh!! This 
> thing doesn't work with my phone. I won't be able to use it. No, that's not 
> acceptable to me When my phone has to take me to the bathroom so that I can 
> use it, wash my hands, does every other thing, it becomes not smart. To me, 
> that's carrying this to the extreme. I don't want to have to use my meter or 
> any other thing with my phone. I don't want them to be dependent on my 
> phone.
> 
> Bern
> 
> 
> 
> Sent from my iPhone
> 
>> On Oct 4, 2016, at 3:16 PM, gary melconian via Diabetes-Talk 
>> <diabetes-talk at nfbnet.org> wrote:
>> 
>> Thanks for point this out.so how in  the hell are we goin ot get his stuf 
>> ot
>> work. I alrad y have I os 10 on my I OS device in which I plan on using 
>> the
>> dexcom on .
>> 
>> -----Original Message-----
>> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
>> Veronica Elsea via Diabetes-Talk
>> Sent: Tuesday, October 4, 2016 11:54 AM
>> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
>> Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
>> Subject: [Diabetes-talk] Heads up on Dexcom app update.
>> 
>> Hi everyone!
>> First, to those using the Dexcom, if you have not yet updated the app, 
>> look
>> out! To the rest of us, here's why we really need to get these companies 
>> to
>> use standard practices in creating their apps, especially for medical
>> devices because we're always going to be just one update away from 
>> trouble!
>> Here's what happened. I updated the Dexcom app as well as my phone to iOS
>> 10. Not happy about that one, but that's a different list. <grin> I then 
>> had
>> to pair a new transmitter. Once I did that, I waited through the two-hour
>> sensor warmup and got the notification, tap to enter first BG.
>> I tapped and entered the number as usual. Then I hit save. I got the
>> confirmation message, is this correct? At this point, like before I found,
>> save button and double-tapped. Nothing happened. I still had the same
>> question, a number pad and a very goofy looking screen. After spending an
>> hour on the phone with tech support, uninstalling the app, reinstalling 
>> the
>> app, all of that when I really wanted to be snuggled up in bed, my hubby
>> happened to get up and noticed the problem. It seems that Dexcom isn't 
>> using
>> standard controls and that confirmation message is kind of a pop over 
>> layer.
>> VoiceOver is actually seeing two different save buttons, even though the
>> sighted people only see one. So the real save button is down amidst the
>> numbers, between the two and the five. VoiceOver is just seeing these 
>> ghost
>> images from things that used to be there. We did figure out that the
>> engineers knew about this too. I gave them quite an earful about fixing 
>> this
>> and how they should have used standard Apple app creation methods.
>> The only thing I've noticed about this update is that the widget now 
>> appears
>> in the notification section. Oh wait, take that back. It appeared earlier
>> but not now. Sheesh!
>> So okay, I've figured out how to get around this till they fix it, if they
>> do. But really? I sure hope it doesn't get any junkier with future 
>> updates.
>> This was the sort of problem with the IBGStar app as well. Non-standard
>> stuff. We're never quite out of the woods, are we!
>> Veronica
>> 
>> 
>> "Guide Dogs, First Hand", Veronica Elsea's classic album is now available 
>> on
>> iTunes, along with other music from her and from the Guide Dog Glee Club.
>> To learn more, visit:
>> http://www.laurelcreekmusic.com
>>                Veronica Elsea, Owner
>> Laurel Creek Music Designs
>> Santa Cruz, California
>> Phone: 831-429-6407
>> 
>> 
>> 
>> 
>> 
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>> 
>> 
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