[Diabetes-Talk] Another G5 question - and, we are still waiting

[TALey at ups.com]

Bridgit, 

FaceTime is a good idea for situations like this. 

There is also a free app and service named Be My Eyes I've used a couple of times. You start the app and request help from the first available volunteer helper. It connects you to an anonymous person who has volunteered to be a helper on the Be My Eyes network. At that point it is like a face time call, although I'm not sure if they see you or you can see them, I think not. It seems to use the back facing camera. You can talk to them, tell them what you need, and then point the back of the phone at what you need read or analyzed. After you are done you can provide a comment about the experience. I think if you have a bad experience, they can kick that person off the helper network. 

Once my helper was in New Zealand. The other time it was someone in the US. 

Tom


-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Bridgit Kuenning-Pollpeter via Diabetes-Talk
Sent: Thursday, February 23, 2017 10:30 AM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Bridgit Kuenning-Pollpeter <bkpollpeter at gmail.com>
Subject: Re: [Diabetes-Talk] Another G5 question - and, we are still waiting

A little tip I've used for various things is to Facetime a sighted person on my iPhone when I need a pair of eyes for something. For those with iPhones or iPads, this is a great option for when you need sighted help but no one is around or available to come over immediately.

Bridgit

-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Jamie Gurganus via Diabetes-Talk
Sent: Thursday, February 23, 2017 9:21 AM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Jamie Gurganus <jamielgurganus at gmail.com>
Subject: Re: [Diabetes-Talk] Another G5 question - and, we are still waiting

Thanks Tom!  I was afraid that this was the answer.  I'll mark my 2nd transmitter box with the number in braille, so that I have it three months from now.  Tap Tap See didn't read the number, so I tried the camera.  I'm just glad that there was someone sighted at our house at the time.  


				Jamie

-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Tom Ley via Diabetes-Talk
Sent: Thursday, February 23, 2017 9:14 AM
To: diabetes-talk at nfbnet.org
Cc: TALey at ups.com
Subject: Re: [Diabetes-Talk] Another G5 question - and, we are still waiting

Hi Jamie, 

I don't have an answer for the camera and the serial number. I've never had success with it. There is a work around. On the screen where it tells you to point the camera at the barcode, there is a button to enter the serial number manually, so if you know the serial number, you can type it in. When my two transmitters arrive every six months, I have someone read me the serial number off the box and I write them in my phone. I mark each transmitter box distinctly so I know which serial number goes with which box. Then I have the serial numbers to type in when I need to begin using a new transmitter.

Hope this helps,
Tom



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