[Diabetes-Talk] Just talked with Animas.

[Alan Lemly]

Veronica,

Are you sure honoring your warranty until 9/30/19 means that you'll still be
able to get Animas cartridges to use in it? What I was told today on the
phone when I asked an Animas rep how long I'd be able to get cartridges for
my One Touch Ping was another 30 to 60 days. Since Medtronic has its own
cartridges as well as proprietary infusion sets, I find it highly unlikely
that they will be producing Animas cartridges and it sounds like Animas is
folding the tent on its insulin pump products immediately. And with no
cartridges, the pump is worthless.

Alan Lemly

-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
Veronica Elsea via Diabetes-Talk
Sent: Monday, October 16, 2017 1:51 PM
To: 'Diabetes Talk for the Blind'
Cc: Veronica Elsea
Subject: [Diabetes-Talk] Just talked with Animas.

Hi everyone.
Just thought I'd let you know that according to the person I spoke with on
the phone, all warranties will be honored until September 30 of 2019. So
those of us who just got our pumps won't have the full 4 years, but we'll
have two. When I explained that the letter was unclear, he sent a note up to
get a clarification put up on the web site. 
So if this guy is correct, this would mean that Jamie and I would have two
years for some miracle to occur and a more accessible pump to appear. But I
guess everyone will hear from Medtronic when the warranty is about to
expire.
The thing that concerns me is that all of the remaining pumps require one to
look at the screen just to unlock the pump. 
Joyce, didn't you briefly try the 630G? Of course, anyone with a warranty
about to expire, oh man! We've sure got some work to do here.
Veronica


"Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
iTunes, along with other music from her and from the Guide Dog Glee Club. 
To learn more, visit:
http://www.laurelcreekmusic.com
                Veronica Elsea, Owner
Laurel Creek Music Designs
Santa Cruz, California
Phone: 831-429-6407




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