[Diabetes-Talk] Dexcom problem

Bridgit Kuenning-Pollpeter bkpollpeter at gmail.com
Sat Dec 22 21:52:31 UTC 2018


Yes, I've not had problems with this either too, but I keep my phone on me
at all times. When showering, it's on the bathroom counter, just a couple of
feet from me. This probably helps.

Bridgit

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Veronica
Elsea via Diabetes-Talk
Sent: Saturday, December 22, 2018 3:41 PM
To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
Subject: Re: [Diabetes-Talk] Dexcom problem

First and most important, Lester, your advice is not correct. You never ever
ever want to cover up the transmitter. The main question is this. When you
were in the shower, where was your phone and how long were you away from it?
If you go 20 minutes without being in range of your phone, you'll get that.
There are also a bunch of other reasons why you'll get that, usually related
to the sensor, not the transmitter. I've been showering with a Dexcom for
two and a half years with no problem. Sometimes it just happens. Mine have
always come back to life on their own, usually in a few minutes. I wouldn't
worry about it unless it happens several times while using the same sensor. 
Hope this helps.
Veronica


"Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
iTunes, along with other music from her and from the Guide Dog Glee Club. 
To learn more, visit:
http://www.laurelcreekmusic.com
                Veronica Elsea, Owner
Laurel Creek Music Designs
Santa Cruz, California
Phone: 831-429-6407


-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
Bridgit Kuenning-Pollpeter via Diabetes-Talk
Sent: Saturday, December 22, 2018 1:19 PM
To: 'Diabetes Talk for the Blind'
Cc: Bridgit Kuenning-Pollpeter
Subject: Re: [Diabetes-Talk] Dexcom problem

Jamie,

How long did it take? Curious so if it happens to me.

Bridgit

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Jamie
Gurganus via Diabetes-Talk
Sent: Saturday, December 22, 2018 2:57 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Jamie Gurganus <jamielgurganus at gmail.com>
Subject: Re: [Diabetes-Talk] Dexcom problem

Yes, I have had that happen to me several times. It does come back. It has
something to do with the steam and moisture or something like that. I called
the first time it happened to me, and they assured me that it will come back
after a while.


    Jamie

Sent from my iPhone

> On Dec 22, 2018, at 2:05 PM, Doula Jarboe via Diabetes-Talk
<diabetes-talk at nfbnet.org> wrote:
> 
> Hi All,
> I got training on my Dexcom and started using it Thursday. I have the
> G5 and so far am liking it. Could use some help or would like to know 
> experiences with problems. I just took a shower, and was told wearing 
> the transmitter and getting it wet wouldn't be a problem. However, now 
> it isn't transmitting. It says to wait up to 3 hours, so I guess it 
> somehow tries to fix xself? I know I can call tech support, but was 
> just wondering about what people here know and have experienced.
> Thanks.
> Doula
> 
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