[Diabetes-Talk] Dexcom problem

[Bernadette Jacobs]

Relax gang.  Firstly, 

Commandment Eleven!!!

Thou shalt nerver, ever use a hair dryer on your transmitter/sensor!!!  Bad, bad idea!!!

Truth is, one can shower using your Dexcom, whatever the model number.  It will air-dry under your clothing just fine.  Sometimes, it will go off-kilter depending upon your wifi signal.  Unfortunately, all these devices are wifi dependent, which means, that if you are outside of your wifi signal, you may not be able to get readings only for a short time until either you hook back up to your wifi, or if wherever you are, they can give you a passcode,  I have the G6 and this happens ot me fairly often.  Basically, sometimes, this will do thaat in your own home.  Best thing to do is just wait it out.  It will fix itself. Not to worry.  Often times it will fix itself before the three hours is even up.  Sorry I haven’t gotten back to you sooner.  I’ve been very busy around here with my family getting everything ready around here so I haven’t been on at all.  This will also happen if you’re without a signal at all.  So, if you’re gone for any length of time, grab your old rellic meter, (LOL) for back-up.  

Now that I’m on here, I’d like to take this time to wish each and every one of you a most Blessed and Merry Christmas.  Whether or not you choose to celebrate Christmas, this is what we celebrate in the Jacobs Household.  Just know that whatever it is you celebrate in your own homes, The Jacobs family and I wish you our warmest heart-felt wishes for this holiday season and also know that I’ll be checking back relatively soon.

Bern

Sent from my iPhone

> On Dec 22, 2018, at 3:56 PM, Lester Cameron via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Hello and happy holiday just to answer that question my daughter she takes a piece of saran wrap
> and wraps it up or trys to keep that arme away from the water
> she also does this she takes a doggie bag and cuts the bottom off and puts two rubber bands
> It does say that you can swim with it or shower but you have that drying out time
> just look around your home and you can find all kind of things  to keep it dry or just wait for it to work again
> one more Idea first call your help line and ask them if you can use a hair dryer on low heat
> or just stop showering  hahahahaha
> good luck
> 
> -----Original Message----- From: Doula Jarboe via Diabetes-Talk
> Sent: Saturday, December 22, 2018 3:05 PM
> To: Diabetes Talk for the Blind
> Cc: Doula Jarboe
> Subject: [Diabetes-Talk] Dexcom problem
> 
> Hi All,
> I got training on my Dexcom and started using it Thursday. I have the
> G5 and so far am liking it. Could use some help or would like to know
> experiences with problems. I just took a shower, and was told wearing
> the transmitter and getting it wet wouldn't be a problem. However, now
> it isn't transmitting. It says to wait up to 3 hours, so I guess it
> somehow tries to fix xself? I know I can call tech support, but was
> just wondering about what people here know and have experienced.
> Thanks.
> Doula
> 
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