[Diabetes-Talk] Pro-voice 9 set up

Fri Sep 21 17:11:47 UTC 2018

Is this meter suppose to be fully accessible? It may not be fully accessible, like the Prodigy Autocode.

Bridgit

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Mary Sanders via Diabetes-Talk
Sent: Friday, September 21, 2018 9:39 AM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Mary Sanders <sanders.mary1992 at gmail.com>
Subject: Re: [Diabetes-Talk] Pro-voice 9 set up

It was easy to locate but once I pressed it is stopped talking so I don’t know if it even talks to you through set up or how that works. You would think it would be simple but even after I tried applying some blood to the test strip it would not read at all. Unfortunately I don’t have anyone here who sided that can check at this time so I wonder if the company could help over the phone.

Sent from my iPhone

> On Sep 21, 2018, at 8:04 AM, Bridgit Kuenning-Pollpeter via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Some devices do have the buttons for settings in the battery compartment. You will just have to take off the cover and check, or ask someone for help.
> 
> Bridgit
> 
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of 
> Mary Sanders via Diabetes-Talk
> Sent: Friday, September 21, 2018 8:24 AM
> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: Mary Sanders <sanders.mary1992 at gmail.com>
> Subject: Re: [Diabetes-Talk] Pro-voice 9 set up
> 
> Yes, I’ve been in contact with the manufacturer and they sent me a manual. I am confused how would someone activate the Settings within the battery compartment. Is there a special button?
> 
> Sent from my iPhone
> 
>> On Sep 21, 2018, at 7:13 AM, Eileen Scrivani via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
>> 
>> Hi Mary,
>> 
>> Does the manufacturer give you any type of 1-800 number to call for support? They might be able to direct you as to how to get the meter speaking out your results. Otherwise, isn’t there a way to post a question on Amazon – perhaps others who have had success with it might give you a pointer or two.
>> 
>> Eileen
>> 
>> From: Mary Sanders via Diabetes-Talk
>> Sent: Friday, September 21, 2018 12:57 AM
>> To: diabetes-talk at nfbnet.org
>> Cc: Mary Sanders
>> Subject: [Diabetes-Talk] Pro-voice 9 set up
>> 
>> Hello,
>> I just got the pro-voice meter. Here’s the deal, I’m able to put the test strip in and it tells me what to do but once I put my finger on it it does not read anything. I’ve tried it multiple times with multiple settings on the Lansing device and if there was a reading on the meter it is not audibly announce it. For those of you who have one of these what do you do in that instance? Is there a type of set up required that I’m not aware? I find it interesting that it will talk to me when I put the test strip in and it gives me the instructions but that’s about it. I’m going to be really upset if that is all this meter does when it comes to announcing. Part of the reason why I bought it is because it was half the price of the prodigy but I’ve also seen some really good reviews on it through Amazon even from sighted people who use the audio feature. Their readings were announced so I question what I may be doing wrong.
>> Thanks,
>> Mary
>> 
>> Sent from my iPhone
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