[Diabetes-Talk] Dexcom. This is just weird!

[Joy Stigile]

Hi Jamie,
I am getting my Dexcom G6 transmitter from Costco because it is cheaper than from Dexcom.  It is only $26.88 from Costco and they can order it and have it to the store in 1 day.  I am still paying cash for my Dexcom products because I am also waiting for Medicare approval and I did not want to stop using the Dexcom G6 CGM.
Warmly, Joy

-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of Jamie Gurganus via Diabetes-Talk
Sent: Tuesday, April 2, 2019 2:06 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Jamie Gurganus <jamielgurganus at gmail.com>
Subject: Re: [Diabetes-Talk] Dexcom. This is just weird!

Veronica,


I sure hope they follow through with their intentions. I am going through a similar issue with Dexcom and my new insurance, Humana. I am also doing a review for how my insulin is paid for, since Humana is filing it through part B since it is being infused by a pump. Therefore, instead of costing me $131, it was going to cost me almost $500. I told them that that was a ridiculous price that I have never had to pay ever in the past and could they please figure something out. They have sent a request for some kind of special authorization from my doctor and will put it through their clinical review to determine the end result.

As for Dexcom, I have yet been told that my order that I started processing on March 4 is able to be shipped yet. My last transmitter is about ready to expire, and I have nothing to use after it is dead. It is not Dexcom‘s fault though, it is all of the Medicare hoops that I have to go through. As of March 26, Dexcom said that they finally have all of the needed documents on file from my doctor. However, they now have to submit a request for A request for approval which my doctor signs, faxes it to Humana who then approves it and then let Dexcom know that they can ship my order. I can’t be upset with Dexcom, since they are just following the Medicare and Humana guidelines. I sure hope I don’t have to go through all of this when I need my next order. I do understand that I have to notify them when my transmitter gives me it’s three week warning, so they can send a warranty request to my Doctor Who then Hass to complete a form that goes back to Dexcom and then to Humana for approval. Isn’t that the craziest thing you have ever heard? Anyway, I guess I can’t complain, since I do have insurance.

I just don’t understand how they can charge so much for insulin. It is a life – saving necessity, so how can they expect someone to pay so much for a vial of it? What do people who don’t have insurance do?

    Jamie

Sent from my iPhone

> On Apr 2, 2019, at 3:32 PM, Veronica Elsea via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Hi everyone. 
> Okay, this is getting stranger by the day. Talk about the right hand 
> not knowing what the left hand is doing! Wow!
> I just received a call saying that I was scheduled to receive 
> complimentary supplies until they straightened out the Medicare 
> process. They'd be sending me supplies at the end of the week. Ummm, 
> don't tell me I'll get a third receiver! I kept trying to point out 
> that someone had gone through the Medicare bit with me and told me 
> that I'd be contacted to order my next batch of supplies. I just can't 
> figure out if this group knows what the other group did. She said I 
> may not receive email notification, but I did for my first so-called 
> Medicare order. So, did all of my angles land me in pay-off? I did say 
> that they should have had a plan for those of us who were already on 
> the G6 before Medicare changed our lives. She gave me her number to 
> call next month when I need supplies. Okay, there's just only so much 
> I'm going to fuss about here. After all, I did tell them that if I 
> were running their company, I'd give me some free sensors for my agrivation. This is starting to get almost comical.
> And the bottom line, I'm sure glad to have this. Stay tuned! Film at 6:00.
> Sensors at 11:00, or was that tomorrow at 5:00? <grin> Veronica
> 
> 
> "Guide Dogs, First Hand", Veronica Elsea's classic album is now 
> available on iTunes, along with other music from her and from the Guide Dog Glee Club.
> To learn more, visit:
> http://www.laurelcreekmusic.com
>                 Veronica Elsea, Owner
> Laurel Creek Music Designs
> Santa Cruz, California
> Phone: 831-429-6407
> 
> 
> 
> 
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