[Diabetes-Talk] G6 issue

Jude DaShiell jdashiel at panix.com
Tue Dec 3 19:01:55 UTC 2019


>From what I've read on facebook the dexcom follow service has been down
since Friday, November 29, 2019.  I have no clue as to why and it has
got lots of parents angry.

On Tue, 3 Dec 2019, Jamie Gurganus via Diabetes-Talk wrote:

> Date: Tue, 3 Dec 2019 11:45:59
> From: Jamie Gurganus via Diabetes-Talk <diabetes-talk at nfbnet.org>
> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
> Cc: jamielgurganus at gmail.com
> Subject: [Diabetes-Talk] G6 issue
>
> Hi all!  As you may know, whenever there is an IOS update, Dexcom gives us
> that wonderful warning message for what seems like ages.  Since the latest
> update, I am getting a different warning that states:  Dexcom Share/follow
> services are not fully functional.
>
>
>
> After clicking on "Continue to app", I can get my blood sugar value, but I
> can't dismiss any alerts.  When this occurred in the past, I would just
> close out the app, open it back up and the problem would be resolved.  Not
> this time.   So, you all know what happens when you don't OK the urgent low
> alarm.  I was not a happy camper at 3 AM when I could not silence that
> blasting alarm.
>
>
>
> I could not find anything on Dexcom's web site about this, and I haven't
> called tech support yet.  I always fear that I will be turned in to the
> Medicare police for using my phone as my receiver.  Anyway, I was just
> wondering if anyone else is experiencing this.
>
>
>
>
> Jamie
>
>
>
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