[Diabetes-Talk] G6 issue

Milton Ota mota1252 at samobile.net
Thu Dec 5 16:53:08 UTC 2019 

Hello All:

I'm a new user of the Dexcom G6 and have been finding interesting 
result using the CGM.

I have had to see the diabetes educator a couple of times as I had some 
issues and I think they are now resolved.

If you are having trouble of any sort, you need to see a diabetes 
educator who is very familiar with the Dexcom G5 or G6 and they can 
explain things more clearly and help you with learning to setup the app 
on your iPhone.

I have found the app for the iPhone very accessible and easy to use. 
The only thing I have a difficult time doing is taking the photo shot 
of the QRCode using the phone camera so I have resorted to calling Aira 
and getting the agent to read the code. I then enter the code manually.

For those who are getting false reading, you might want to talk with 
your doctor on a good low and high point to set the app. The default 
warning is set for the low at 55 mg/dl and the high is set for 400 if 
you haven't discovered this.

You will then want to calibrate the app using the readingt of your 
meter for the low and high. Doing this, I have found that I'm getting 
more accurate readings from the app.

Hope this all helps those who are having trouble.

There is also a users group that can be found on Facebook by searching 
for Dexcom. Answer a few questions for the Dexcom G5 or G6 and wait for 
the administrator to add you to the group.

I went on the CGM because I was beginning to have too many low and too 
many highs and have collapsed several times. I inquired with my 
endocrinologost if I qualified for the CGM and she said yes. As long as 
you are testing 4 or more times a day your blood sugar levels and you 
are on Medicare you qualify and Medicare should be able to cover the 
bulk of the cost. I have yet to receive a bill from the Supplier.

I, too, have found the sensor patch very helpful to securely keep my 
sensor to my body.

Fell free to write me privately if you have questionsand don't want to 
publically discuss your private concerns.

I can be sent messages to mota1252 at smobile.net

Original message:
> I too, have had very little trouble with my G6 up until this mess over 
> the weekend.  It was Veronica who got me hooked.  I went in and told my 
> endo that if he couldn’t get me the G6, I didn’t want anything else 
> until he could get it for me.  Next morning, I got a call from Dexcom 
> and the rest was history.  Although this server thing was a huge mess, 
> I knew it was all on Dexcom and believed that “This too, shall pass.”  
> And, of course, for the most paart, it has.  I understand that a whole 
> lopt of people wanted to hit the panic button.  But, I think the worst 
> is over now.

> Have a great day Gang!!!

> Bern



> Sent from my iPhone

>> On Dec 5, 2019, at 9:38 AM, Jamie Gurganus via Diabetes-Talk 
>> <diabetes-talk at nfbnet.org> wrote:

>> I totally agree!  Honestly, I've never doubted what the sensor reading 
>> was, since it shows in my A1C results.  Like I said, you can figure out 
>> your A1C from the Clarity app, and mine is usually spot on from what my 
>> doctor gets.  You will love the G6 and so do my fingers!

>>                    Jamie


>> -----Original Message-----
>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of 
>> Veronica Elsea via Diabetes-Talk
>> Sent: Wednesday, December 4, 2019 11:10 PM
>> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
>> Cc: Veronica Elsea <veronica at laurelcreekmusic.com>
>> Subject: Re: [Diabetes-Talk] G6 issue

>> Doula, Please don't let the events of last week end scare you off of 
>> the G6. Their server was down and uninstalling the app was the wrong 
>> thing to do, even though logic would usually dictate that to be a good 
>> solution. In three and a half years, this is the first time I've seen 
>> this big of a mess. My readings are usually closer together than 
>> Jamie's. I recently had to calibrate because when I inserted a new 
>> sensor it kept saying I was in the 40's. Drove me crazy during a 
>> meeting. I kept munching just to shut it up. When I got home, oops! 
>> Almost 200. I recalibrated and eventually it just decided to quit 
>> fooling around and behave. But I'll go weeks or months without doing a 
>> finger stick. It's a blessing, really. So, I say, be excited. We'll 
>> cheer you on here.
>> Veronica


>> "Guide Dogs, First Hand", Veronica Elsea's classic album is now 
>> available on iTunes, along with other music from her and from the Guide 
>> Dog Glee Club.
>> To learn more, visit:
>> http://www.laurelcreekmusic.com
>>                Veronica Elsea, Owner
>> Laurel Creek Music Designs
>> Santa Cruz, California
>> Phone: 831-429-6407


>> -----Original Message-----
>> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf 
>> Of Jamie Gurganus via Diabetes-Talk
>> Sent: Wednesday, December 04, 2019 8:46 PM
>> To: Diabetes Talk for the Blind
>> Cc: Jamie Gurganus
>> Subject: Re: [Diabetes-Talk] G6 issue

>> I have not had any issues with my G6. Just for curiosity‘s sake, I just 
>> did my blood sugar to check it against the Dexcom reading. The Dexcom 
>> said I was 80, and my fingerstick was 100. That is pretty darn close, 
>> since the sensor reading is usually five minutes behind The actual 
>> blood sugar level. Also,  you can get a good estimate of your A1C from 
>> the Clarity app, and mine is usually pretty close to what the clinic 
>> gets. I rarely calibrate or check my blood sugar against the Dexcom, 
>> since I really enjoy not having to do fingersticks and trust the Dexcom 
>> readings.

>>    Jamie

>> Sent from my iPhone

>>> On Dec 4, 2019, at 10:02 PM, Doula Jarboe via Diabetes-Talk 
>>> <diabetes-talk at nfbnet.org> wrote:

>>>   I had lots of problems with the servers being down.  The first we
>>> knew of the issue, my husband wasn't getting reading in his follow
>>> app.  Then I think something went wrong with my app, and he decided to
>>> uninstall and reinstall, which I was extremely frustrated with him for
>>> because he didn't consult me about it first.  He's a tech geek, so he
>>> was trouble shooting and figured it would be a good step.  Normally
>>> that logic would apply, but logic doesn't apply with Dexcom.  I lost
>>> my Dexcom I think it was Saturday, and wasn't up and running again
>>> until Monday evening.  I'm due to be upgraded to the G6 on the 9th.
>>> I'm a little skeptical that it will go through cleanly, but I'm
>>> itching to have it.  I'm beyond tired of the challenges of poking my
>>> finger and getting a reading since they've been poked so many times,
>>> and I don't have the greatest hand strength.  Also, tylenol is about
>>> one of the only pain killers I'm allowed to take with my kidney
>>> disease.  It's caused issues from time to time, although they haven't
>>> been too bad.  Most of the time when I've had a sensor fail it's
>>> because the sensor has gotten knocked out.  Anyways, I'm keeping my
>>> fingers crossed that it'll be a smooth transition.
>>> Doula

>>> _______________________________________________
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