[Diabetes-Talk] G6 issue

Diana Cook diana56cook at gmail.com
Fri Dec 13 00:16:03 UTC 2019


I have the same problem with my g5..I called and was given justification about percentages. I still depend mainly on fingersticks...Dexcom when out of home. Diana cook

Sent from my iPhone

> On Dec 4, 2019, at 4:38 PM, Michael Barber via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> I just canceled my DexCom G6 because of too many false readings.  Can't have that.
> 
> Michael
> 
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d m gina via Diabetes-Talk
> Sent: Wednesday, December 4, 2019 2:52 PM
> To: diabetes-talk at nfbnet.org
> Cc: d m gina <dmgina at mysero.net>
> Subject: Re: [Diabetes-Talk] G6 issue
> 
> Yes I am waiting for dex com to call me.
> I got a message that said they would call after Thanksgiving, so waiting for that.
> I can't wait to get started.
> 
> Original message:
>> Do you mean an Amazon Echo? I do have one in my room; in fact, we have 
>> one in about every room of the house, ha, but I prefer my phone for my 
>> alarm. Plus, I often watch Netflix or Prime or Hulu or something in 
>> bed from my phone. Plus, since I have Dexcom, I have to have my phone 
>> close by, smile.
> 
>> -----Original Message-----
>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d 
>> m gina via Diabetes-Talk
>> Sent: Wednesday, December 4, 2019 2:28 PM
>> To: diabetes-talk at nfbnet.org
>> Cc: d m gina <dmgina at mysero.net>
>> Subject: Re: [Diabetes-Talk] G6 issue
> 
>> I use the radio with amazon.
> 
>> Original message:
>>> Do people not use their phones as alarm clocks? Ha-ha! I haven't had 
>>> a real clock in my room since buying my first iPhone 8 years ago, grin.
> 
>>> -----Original Message-----
>>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d 
>>> m gina via Diabetes-Talk
>>> Sent: Wednesday, December 4, 2019 1:53 PM
>>> To: diabetes-talk at nfbnet.org
>>> Cc: d m gina <dmgina at mysero.net>
>>> Subject: Re: [Diabetes-Talk] G6 issue
> 
>>> Now how cool is that.
>>> I will have to get used to having the phone in the bedroom again.
>>> I usually leave it out in the living room.
> 
>>> Original message:
>>>> This really messed up your Dexcom. Mine only wouldn’t let me dismiss 
>>>> the alerts and alarms. My sensor still worked just fine. My son 
>>>> showed me a really neat new feature that is one of the new apps in 
>>>> the latest IOS update. It is the shortcut app. He connected it with 
>>>> my Dexcom, so I just have to say “Hey Siri. What is my blood sugar?”.
>>>> I don’t have to roll over in bed or touch my phone to open the app 
>>>> while doing my step aerobics to check my blood sugar now.
> 
>>>>    Jamie
> 
>>>> Sent from my iPhone
> 
>>>>> On Dec 3, 2019, at 9:22 PM, Veronica Elsea via Diabetes-Talk 
>>>>> <diabetes-talk at nfbnet.org> wrote:
> 
>>>>> I too had one of those middle of the night high alarms that I 
>>>>> couldn't shut up. I finally just turned my high alarm off. Happy to 
>>>>> see that the app is back to normal now.
>>>>> But I sure don't understand their feeble excuses about servers though.
>>>>> First, I deal with my own server and umm, scuse me? It has a backup.
>>>>> It has backup power. The company that manages it for me has 
>>>>> redunredundancies all around the world. Microsoft and Google? 
>>>>> Sorry, but no excuse for a server to be down for 5 days. Mine 
>>>>> completely died once and it was back up in less than an hour.
>>>>> I told them on the phone that since I had just put this sensor in, 
>>>>> if I ended up taking it out because Dexcom was such a mess, they 
>>>>> were going to replace it. The guy on the other end of the line, 
>>>>> nice as he was, ummm, really? Really? He tried to tell me that in 
>>>>> order to take advantage of their latest features, I should 
>>>>> uninstall the app and then reinstall it. Hello? No other app on my phone behaves that way.
>>>>> Then why do they put out updates? I suggested that he consult his 
>>>>> manuals and supervisors on that one. Not to mention, had I followed 
>>>>> his directions, I wouldn't have been able to get back in. I also 
>>>>> pointed out that I happened to remember my sensor code but I bet 
>>>>> many people wouldn't. Or didn't save that itty bitty piece of paper.
>>>>> I do hope their customer service training catches up to reality soon. Sheesh!
>>>>> But hey, at least I will go in and turn my high alarm back on now.
>>>>> Veronica
> 
> 
>>>>> "Guide Dogs, First Hand", Veronica Elsea's classic album is now 
>>>>> available on iTunes, along with other music from her and from the 
>>>>> Guide Dog Glee Club.
>>>>> To learn more, visit:
>>>>> http://www.laurelcreekmusic.com
>>>>>               Veronica Elsea, Owner Laurel Creek Music Designs 
>>>>> Santa Cruz, California
>>>>> Phone: 831-429-6407
> 
> 
> 
>>>>> -----Original Message-----
>>>>> From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On 
>>>>> Behalf Of Diane via Diabetes-Talk
>>>>> Sent: Tuesday, December 03, 2019 4:11 PM
>>>>> To: Diabetes Talk for the Blind
>>>>> Cc: dianefilipe at comcast.net
>>>>> Subject: Re: [Diabetes-Talk] G6 issue
> 
>>>>> I was on hold with them last night for 2 hours and 22 minutes 
>>>>> before someone came on line to help me.
>>>>> Diane
> 
>>>>> Sent from my iPhone
> 
>>>>>> On Dec 3, 2019, at 12:06 PM, Jude DaShiell via Diabetes-Talk 
>>>>>> <diabetes-talk at nfbnet.org> wrote:
> 
>>>>>> From what I've read on facebook the dexcom follow service has 
>>>>>> been down since Friday, November 29, 2019.  I have no clue as to 
>>>>>> why and it has got lots of parents angry.
> 
>>>>>>>> On Tue, 3 Dec 2019, Jamie Gurganus via Diabetes-Talk wrote:
> 
>>>>>>> Date: Tue, 3 Dec 2019 11:45:59
>>>>>>> From: Jamie Gurganus via Diabetes-Talk <diabetes-talk at nfbnet.org>
>>>>>>> To: 'Diabetes Talk for the Blind' <diabetes-talk at nfbnet.org>
>>>>>>> Cc: jamielgurganus at gmail.com
>>>>>>> Subject: [Diabetes-Talk] G6 issue
> 
>>>>>>> Hi all!  As you may know, whenever there is an IOS update, Dexcom 
>>>>>>> gives us that wonderful warning message for what seems like ages.
>>>>>>> Since the latest update, I am getting a different warning that
>>>>>>> states:  Dexcom Share/follow services are not fully functional.
> 
> 
> 
>>>>>>> After clicking on "Continue to app", I can get my blood sugar 
>>>>>>> value, but I can't dismiss any alerts.  When this occurred in the 
>>>>>>> past, I would just close out the app, open it back up and the 
>>>>>>> problem would be resolved.  Not
>>>>>>> this time.   So, you all know what happens when you don't OK the urgent low
>>>>>>> alarm.  I was not a happy camper at 3 AM when I could not silence 
>>>>>>> that blasting alarm.
> 
> 
> 
>>>>>>> I could not find anything on Dexcom's web site about this, and I 
>>>>>>> haven't called tech support yet.  I always fear that I will be 
>>>>>>> turned in to the Medicare police for using my phone as my receiver.
>>>>>>> Anyway, I was just wondering if anyone else is experiencing this.
> 
> 
> 
> 
>>>>>>> Jamie
> 
> 
> 
>>>>>>> _______________________________________________
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>>>>>>> for
>>>>>>> Diabetes-Talk:
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>>>>>>> el
>>>>>>> %40panix.com
> 
> 
>>>>>> --
> 
> 
>>>>>> _______________________________________________
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>>>>>> li
>>>>>> pe%40comcast.net
> 
> 
>>>>> _______________________________________________
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>>>>> for
>>>>> Diabetes-Talk:
>>>>> http://nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/veronica
>>>>> %4
>>>>> 0laurelcreekmusic.com
> 
> 
>>>>> _______________________________________________
>>>>> Diabetes-Talk mailing list
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>>>>> rg
>>>>> anus%40gmail.com
> 
>>>> _______________________________________________
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>>>> my
>>>> sero.net
> 
>>> --
>>> --Dar
>>> skype: dmgina23
>>>  FB: dmgina
>>> www.twitter.com/dmgina
>>> every saint has a past
>>> every sinner has a future
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> 
> 
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>>> ysero.net
> 
>> --
>> --Dar
>> skype: dmgina23
>>  FB: dmgina
>> www.twitter.com/dmgina
>> every saint has a past
>> every sinner has a future
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>> Diabetes-Talk mailing list
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>> Diabetes-Talk:
>> http://nfbnet.org/mailman/options/diabetes-talk_nfbnet.org/bpollpeter%
>> 40hotmail.com
> 
> 
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>> sero.net
> 
> --
> --Dar
> skype: dmgina23
>  FB: dmgina
> www.twitter.com/dmgina
> every saint has a past
> every sinner has a future
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> 
> 
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