[Diabetes-Talk] question about upgrading to the G6 with Medicare

[Bridgit Kuenning-Pollpeter]

In terms of upgrading with Medicare, it depends on if you have a Medicare
Advantage plan or just Medicare. Those with an Advantage plan can upgrade to
the G6, but I was told it had to be after your transmitter expired, which is
every 3 months, not the receiver, but I could have wrong info. I was told
that when I next need to order a transmitter, I can request to upgrade to
the G6, but I have chose to stick with the G5 for now, because a friend of
mine who upgraded gave me a ton of G5 sensors, and personally, I'm not
having issues with the G5 sensors or readings in general. But once I'm out
of sensors, and it's time to switch transmittors, I do plan to upgrade.

If you have just Medicare, the upgrade is still up in the air. Dexcom keeps
changing the timeline for when straight Medicare customers can upgrade to
the G6.

Bridgit

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Doula
Jarboe via Diabetes-Talk
Sent: Friday, July 5, 2019 1:53 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Doula Jarboe <doula.jarboe at gmail.com>
Subject: [Diabetes-Talk] question about upgrading to the G6 with Medicare

Hi All,
 Veronica, I know you have a good deal of experience with dealing with
Dexcom and Medicare. Of course, anyone's ideas would be appreciated.
So, I just received a new transmitter for my G5, and seem to remember that
upgrades to the G6 for people with Medicare would be happening throughout
this year. When I asked the person who was filling my order in customer
service about when I would be eligibble for upgrading to the G6, his
response was I had to wait until everything I had with the G5's warransies
have expired. That would mean December, since the Receiver has a one year
warranty. Is there any way of getting around this, or someone else within
the company I could possibly contact?
Because, I do have a challenging time sometimes with doing the finger sticks
for checking my glucose with a regular meter. Also, with having stage 3
kidney disease, the only pain killer type meds I'm allowed to take are
tylenol and aspirin. And with the G5 I do sometimes get weird sugar bounces
when I take Tylenol. Very rarely any more do I have sensors fail on me, but
I know in the past when I have, that's one of the first questions they ask
is about taking tylenol, since it still has an impact on the G5. Thanks so
much for whatever help you have.
Doula

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