[Diabetes-Talk] question about upgrading to the G6 with Medicare

[Veronica Elsea]

And of course, you might want to call in October since we seem to get a
different answer every time we call Dexcom. Good grief what a zoo!
Veronica


"Guide Dogs, First Hand", Veronica Elsea's classic album is now available on
iTunes, along with other music from her and from the Guide Dog Glee Club. 
To learn more, visit:
http://www.laurelcreekmusic.com
                Veronica Elsea, Owner
Laurel Creek Music Designs
Santa Cruz, California
Phone: 831-429-6407


-----Original Message-----
From: Diabetes-Talk [mailto:diabetes-talk-bounces at nfbnet.org] On Behalf Of
blindhands--- via Diabetes-Talk
Sent: Friday, July 05, 2019 2:14 PM
To: 'Diabetes Talk for the Blind'
Cc: blindhands at aol.com
Subject: Re: [Diabetes-Talk] question about upgrading to the G6 with
Medicare

Sorry I am reading things backwards.  My distributor told me the same thing,
but I told them I use my IPhone to get my information  from.  They told me
then I was good to go since I wasn't using that.  All I needed to do was
until Jan 1.  They did tell me to contact the distributor in December  to
give them the heads up on switching me to the upgrade.

Joyce

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Doula
Jarboe via Diabetes-Talk
Sent: Friday, July 5, 2019 2:53 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Doula Jarboe <doula.jarboe at gmail.com>
Subject: [Diabetes-Talk] question about upgrading to the G6 with Medicare

Hi All,
 Veronica, I know you have a good deal of experience with dealing with
Dexcom and Medicare. Of course, anyone's ideas would be appreciated.
So, I just received a new transmitter for my G5, and seem to remember that
upgrades to the G6 for people with Medicare would be happening throughout
this year. When I asked the person who was filling my order in customer
service about when I would be eligibble for upgrading to the G6, his
response was I had to wait until everything I had with the G5's warransies
have expired. That would mean December, since the Receiver has a one year
warranty. Is there any way of getting around this, or someone else within
the company I could possibly contact?
Because, I do have a challenging time sometimes with doing the finger sticks
for checking my glucose with a regular meter. Also, with having stage 3
kidney disease, the only pain killer type meds I'm allowed to take are
tylenol and aspirin. And with the G5 I do sometimes get weird sugar bounces
when I take Tylenol. Very rarely any more do I have sensors fail on me, but
I know in the past when I have, that's one of the first questions they ask
is about taking tylenol, since it still has an impact on the G5. Thanks so
much for whatever help you have.
Doula

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