[Diabetes-Talk] Impressed with Dexcom tech support

[Patricia Homan]

Hi Grg: could you please send us the link to the life chat in Deskm?
Thanks for your help
Patty Eitingtona

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Greg Wocher via Diabetes-Talk
Sent: Thursday, April 16, 2020 3:38 PM
To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
Cc: Greg Wocher <gwocher at gwocher.com>
Subject: [Diabetes-Talk] Impressed with Dexcom tech support

Hello all,
I needed to talk with tech support today due to a faulty sensor. My sensor keeps erring out and then working again. It has done this several times over the last four days. I went to the website to find the contact information. When I got there I saw a chat live option. I decided to try it out. It worked very well. It It only took about two minutes to start chatting with someone and it was completely accessible. After about ten minutes I have a new sensor on the way. I would recommend this option to anyone who needs to contact their tech support.

Greg Wocher


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