[Diabetes-Talk] Impressed with Dexcom tech support

Greg Wocher gwocher at gwocher.com
Fri Apr 17 10:45:26 UTC 2020


Hello,
I cannot give a direct link because once you click on the chat live option it takes you straight to the room to chat with someone. First you need to go to:
dexcom.com <http://dexcom.com/>
Once there look for the contact us link. Once you find it activate it and on the page this brings you too look for the chat live with dexcom tech support. Once you find this link activate it and you will be taken to the chat room to chat with a support agent.

Greg Wocher


> On Apr 16, 2020, at 4:16 PM, Patricia Homan via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Hi Grg: could you please send us the link to the life chat in Deskm?
> Thanks for your help
> Patty Eitingtona
> 
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Greg Wocher via Diabetes-Talk
> Sent: Thursday, April 16, 2020 3:38 PM
> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: Greg Wocher <gwocher at gwocher.com>
> Subject: [Diabetes-Talk] Impressed with Dexcom tech support
> 
> Hello all,
> I needed to talk with tech support today due to a faulty sensor. My sensor keeps erring out and then working again. It has done this several times over the last four days. I went to the website to find the contact information. When I got there I saw a chat live option. I decided to try it out. It worked very well. It It only took about two minutes to start chatting with someone and it was completely accessible. After about ten minutes I have a new sensor on the way. I would recommend this option to anyone who needs to contact their tech support.
> 
> Greg Wocher
> 
> 
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