[Diabetes-Talk] Dexcom compatibility

[Jamie Gurganus]

I I am using IOS 13.5  without any problems. Occasionally, I get the message that the app is being tested with this version and two then continued to the app, but it seems to work just fine for me. When I do get that message and click on continue to app, I do have to open and close the Dexcom app several times before it registers. What error messages are you getting? Have they instructed you on deleting all of the former transmitters in your Bluetooth settings? That really helped me resolve some of the “no readings” alerts.

    Jamie 

Sent from my iPhone

> On Jun 22, 2020, at 9:35 AM, Debbie Wunder via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> Gary uses Leibre and wrote a message on my account earlier. I use the
> Dexcom. The first three months I loved it. Even the stomach stick wasn't so
> bad, and I loved not having to do the finger sticks. I can't say that I
> loved the low alarms, but let's say I appreciated and reacted to them.
> 
> But it has been several months since it has worked for me. We have been in
> communication several times, them deciding to send me another sensor, then
> another, and finally a new transmitter and yet another transmitter and
> sensor. They asked if I had someone with sight to help me, but I have been
> doing this successfully by myself for quite a while.
> 
> Now they tell me that the problem is that my iPhone is at 13.5 and they only
> work on 13.4.1. Are any of you experiencing problems like this? Am I
> mistaken in thinking they should stay current with iOS upgrades?
> 
> Debbie
> 
> 
> 
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