[Diabetes-Talk] pass word

[Diana Cook]

My dexcom isn’t sending reading to my doctor… I am in the country. Friends have a hard time using their iPhones in my area.

Sent from my iPhone

> On Mar 7, 2022, at 12:29 AM, Joy Stigile via Diabetes-Talk <diabetes-talk at nfbnet.org> wrote:
> 
> !Hi Dar,
> I had the similar issue when I downloaded the Dexcom Ap to my new iPhone
> Last November!  Very frustrating!  What I had to do was call Apple
> Accessibility at:  
> 877.204.3930
> They are open 24-7!  They had to walk me through deleting the old Dexcom Ap
> from my old phone before I could download the new Ap onto my new iPhone.  I
> felt the representative on the phone was my new best friend because he very
> calmly walked me through all of the steps using the proper terminology that
> a blind person uses to delete the old Ap.
> Good luck!
> Warmly, Joy
> 
> Joy Stigile
> Treasurer, Diabetes Action Network
> President, Diabetes Action Network of California
> 
> The National Federation of the Blind is a community of members and friends
> who believe in the hopes and dreams of the nations Blind. Every day we work
> together to help Blind people live the lives we want
> 
> 
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d m gina
> via Diabetes-Talk
> Sent: Sunday, March 6, 2022 8:51 AM
> To: diabetes-talk at nfbnet.org
> Cc: d m gina <dmgina at mysero.net>
> Subject: [Diabetes-Talk] pass word
> 
> Hi again,
> I still don't have my dexcom up and going.
> I keep calling back to see if I can get help and we do the same thing over
> and over again.
> Until I asked for a supervisor to speak to.
> No one came on the phone so I hung up.
> I have been told so many things on behalf of the 13 mini I am over whelmed.
> I do not have anyone sighted to come and see the problem, where they
> wouldn't know how to fix it either.
> It says error we don't have that information.
> The problem is I was asked to change the pass word wich I did.
> Why can't they change it there to match my request?
> How did you folks get your information put in the phone with no problems.
> Thanks,
> Dar
> 
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> 
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