[Diabetes-Talk] pass word

[joystigile at gmail.com]

!Hi Dar,
I had the similar issue when I downloaded the Dexcom Ap to my new iPhone
Last November!  Very frustrating!  What I had to do was call Apple
Accessibility at:  
877.204.3930
They are open 24-7!  They had to walk me through deleting the old Dexcom Ap
from my old phone before I could download the new Ap onto my new iPhone.  I
felt the representative on the phone was my new best friend because he very
calmly walked me through all of the steps using the proper terminology that
a blind person uses to delete the old Ap.
Good luck!
Warmly, Joy

Joy Stigile
Treasurer, Diabetes Action Network
President, Diabetes Action Network of California

The National Federation of the Blind is a community of members and friends
who believe in the hopes and dreams of the nations Blind. Every day we work
together to help Blind people live the lives we want


-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of d m gina
via Diabetes-Talk
Sent: Sunday, March 6, 2022 8:51 AM
To: diabetes-talk at nfbnet.org
Cc: d m gina <dmgina at mysero.net>
Subject: [Diabetes-Talk] pass word

Hi again,
I still don't have my dexcom up and going.
I keep calling back to see if I can get help and we do the same thing over
and over again.
Until I asked for a supervisor to speak to.
No one came on the phone so I hung up.
I have been told so many things on behalf of the 13 mini I am over whelmed.
I do not have anyone sighted to come and see the problem, where they
wouldn't know how to fix it either.
It says error we don't have that information.
The problem is I was asked to change the pass word wich I did.
Why can't they change it there to match my request?
How did you folks get your information put in the phone with no problems.
Thanks,
Dar

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