[Diabetes-Talk] Update:Question about Clever Choice Voice HD Meter
Lisa Belville
missktlab1217 at frontier.com
Thu Sep 7 22:08:11 UTC 2023
Okay. I did notice the strips are working fine. It sounds like a
firmware issue, but not sure there's a way to update that meter even
though there is a micro USB port.
Lisa Belville
missktlab1217 at frontier.com
On 9/7/2023 4:23 PM, gary via Diabetes-Talk wrote:
> I have the same issue.you will have the test strip results but it will not keep the date or time. I have contacted the company about this.
>
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Sheila via Diabetes-Talk
> Sent: Thursday, September 7, 2023 11:43 AM
> To: Lisa Belville via Diabetes-Talk <diabetes-talk at nfbnet.org>
> Cc: Sheila <sheila.leigland at gmail.com>
> Subject: Re: [Diabetes-Talk] Update:Question about Clever Choice Voice HD Meter
>
> I had that happen to me also. it still gave good readings but couldn't change the date.
>
> On 9/7/2023 11:34 AM, Lisa Belville via Diabetes-Talk wrote:
>> Hi, all.
>>
>>
>> Last week I wrote to the list regarding my clever Choice Voice HD
>> Meter. It is giving me a date of December 31, 2014 with a time of
>> 11:59 PM. I have tried numerous times to reset the date, but the
>> setting returns to the 2014 date once the machine is turned off and
>> restarted. I tried a new set of batteries and this didn't fix the issue.
>>
>>
>> Has anyone else had this problem and how did you resolve it?
>>
>>
>> It still works for testing blood sugar, though.
>>
>>
>> I noticed while scrolling through the options for year that the
>> choices range from 2013 to 2023. I suspect this is the problem. Can
>> anyone recommend a meter with the same functionality and ease of use
>> as the clever Choice Voice HD?
>>
>>
>>
>> Lisa Belville
>> missktlab1217 at frontier.com
>>
>> On 8/28/2023 7:45 AM, Eileen Scrivani via Diabetes-Talk wrote:
>>> If it were me, I would go for putting in new batteries. I am not
>>> certain if that meter holds the memory during a battery change. Try
>>> to have your new batteries right there on hand and ready to insert in
>>> the correct direction. I think the faster and smoother the swap from
>>> old to new makes it more likely you will not lose the memory.
>>>
>>> If new batteries do not fix the date/time issues then it just might
>>> be time to get a new meter.
>>>
>>> Good luck.
>>>
>>> Eileen
>>>
>>> -----Original Message-----
>>> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of
>>> Lisa Belville via Diabetes-Talk
>>> Sent: Monday, August 28, 2023 8:32 AM
>>> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
>>> Cc: Lisa Belville <missktlab1217 at frontier.com>
>>> Subject: [Diabetes-Talk] Question about Clever Choice Voice HD Meter
>>>
>>> Hi, all.
>>>
>>>
>>> I've had the Clever Choice Voice HD meter for about two years and it
>>> has been accurate and reliable.
>>>
>>>
>>> However, when I put a strip in it this morning it said the date was
>>> December 31, 2014 and the time was 11:59 PM. I fumbled around and
>>> got to Settings Mode and corrected the time and date, then shut the
>>> unit off. When i turned it on, this time without a strip, just the
>>> on button, it again gave me the 2014 date and time of 11:59 PM.
>>>
>>>
>>> Could this be a battery issue? If so, will I lose my readings if I
>>> swap out the old batteries for new ones?
>>>
>>>
>>> The meter works fine, with the exception of the incorrect date and time.
>>>
>>>
>>> Thanks in advance for the help.
>>>
>>>
>>>
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>>
>
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