[Diabetes-Talk] Update:Question about Clever Choice Voice HD Meter

gmelconian619 at gmail.com gmelconian619 at gmail.com
Thu Sep 7 21:19:38 UTC 2023


Its not your  test sstrips its an issue in the gluco meter after a while, it does this and there is no fix right now. it will work but it will not keep the date or time  any more.i don’t know why.i have contacted  them an they have just told me to  use it as it till they come up with a solution to the problem.  

-----Original Message-----
From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of Lisa Belville via Diabetes-Talk
Sent: Thursday, September 7, 2023 10:34 AM
To: Eileen Scrivani via Diabetes-Talk <diabetes-talk at nfbnet.org>
Cc: Lisa Belville <missktlab1217 at frontier.com>
Subject: [Diabetes-Talk] Update:Question about Clever Choice Voice HD Meter

Hi, all.


Last week I wrote to the list regarding my clever Choice Voice HD Meter.  It is giving me a date of December 31, 2014 with a time of 11:59 PM.  I have tried numerous times to reset the date, but the setting returns to the 2014 date once the machine is turned off and restarted. I tried a new set of batteries and this didn't fix the issue.


Has anyone else had this problem and how did you resolve it?


It still works for testing blood sugar, though.


I noticed while scrolling through the options for year that the choices range from 2013 to 2023.  I suspect this is the problem. Can anyone recommend a meter with the same functionality and ease of use as the clever Choice Voice HD?



Lisa Belville
missktlab1217 at frontier.com

On 8/28/2023 7:45 AM, Eileen Scrivani via Diabetes-Talk wrote:
> If it were me, I would go for putting in new batteries. I am not certain if that meter holds the memory during a battery change. Try to have your new batteries right there on hand and ready to insert in the correct direction. I think the faster and smoother the swap from old to new makes it more likely you will not lose the memory.
>
> If new batteries do not fix the date/time issues then it just might be time to get a new meter.
>
> Good luck.
>
> Eileen
>
> -----Original Message-----
> From: Diabetes-Talk <diabetes-talk-bounces at nfbnet.org> On Behalf Of 
> Lisa Belville via Diabetes-Talk
> Sent: Monday, August 28, 2023 8:32 AM
> To: Diabetes Talk for the Blind <diabetes-talk at nfbnet.org>
> Cc: Lisa Belville <missktlab1217 at frontier.com>
> Subject: [Diabetes-Talk] Question about Clever Choice Voice HD Meter
>
> Hi, all.
>
>
> I've had the Clever Choice Voice HD meter for about two years and it has been accurate and reliable.
>
>
> However, when I put a strip in it this morning it said the date was 
> December 31, 2014 and the time was 11:59 PM.  I fumbled around and got 
> to Settings Mode and corrected the time and date, then shut the unit 
> off.  When i turned it on, this time without a strip, just the on 
> button, it again gave me the 2014 date and time of 11:59 PM.
>
>
> Could this be a battery issue?  If so, will I lose my readings if I 
> swap out the old batteries for new ones?
>
>
> The meter works fine, with the exception of the incorrect date and time.
>
>
> Thanks in advance for the help.
>
>
>

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