[Dtb-talk] Trouble with Password When Logging Onto BARD Site

[Milton Ota]

Here is an advise to all NLS BARD users:

After you have logged in, if you see the message to Change Your 
Password at the very top, You need to select that link and change your 
password.

I got the warning that I needed to change it in 7 days.

I changed it and have had no problems since. I think this is due to the 
merger of Web Braille and BARD.

Original message:
> Good morning everyone,



>                 Last spring, I established my password for the BARD site, or
> so I thought. About a week ago, I tried logging onto the site, and the site
> said I had to log on again. On Wednesday, I called the Texas Talking Book
> Program and explained what was going on. The library reset my temporary
> password, which I tried. When I tried to update my password, there was the
> problem with the secret question and answer. When I typed in a question and
> an answer, the response came back that the answer did not match what was on
> file. I don't remember what question I had typed in last year when I
> established the password. I was on the phone last night with the library for
> about 10 minutes. The temporary password had to be reset again, but I
> haven't gotten the email yet. Hopefully, on Monday, something will be able
> to get done.



>                 Do any of you have suggestions? I am getting to be at my
> wits' end, and any help will be appreciated.



>                 Thank you in advance.



> Mary Donahue, who is having better luck getting onto BookShare's site than
> BARD





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