[Electronics-talk] ATM's

Fri Jul 2 13:53:47 UTC 2010

Dear All,

Bank of America has very accessible ATM's.
They use the normal "phone pad" layout with and extra strip of keys running 
down the right side with raised graphic symbols on them.
Someone at the bank is assigned to be a trainer and will train you to do all 
of the functions from cash withdrawal, shifting funds to and from accounts, 
bill paying and making deposits.
If a bank only has one ATM, they are required to make it accessible, even if 
it is in the drive up lane.
Braille is good, but having the keys marked is the most helpful thing as 
there is not enough space on the machines for a full instruction manual and 
most Blind people can not read Braille well enough or at all.
Some ATM manufactures can furnish such instructions to you, but you are just 
not going to find allot of Braille on them.
Most ATM's talk you through the steps to do whatever transaction you want to 
do, after you make a selection from their menu.
You will need to bring your own ear buds or you will need to go inside the 
bank to get some.  Banks have different polocies on providing such ear buds. 
As transactions are suppose to be private and confidential, there is no 
requirement for them to have or use speakers.  After all, you don't want 
everyone in the area able to hear your account numbers, answers to security 
questions or pin numbers.

You also need to know , just where on the ATM to insert your bank card, any 
deposits and to receive your cash and receipts.  Also what you can expect 
from the machine.  You need to take your card out of the machine right away 
as some machines will suck your card back in , if you leave it there too 
long, and keep it or shred it to prevent your card from being found by 
someone else and used.  Also, you don't want the machine to drop your money 
out and let the wind blow it away.
Also beware of sudden new changes in the look or feel of your ATM as there 
are people out there who are fitting small cameras and card readers to ATM's 
to steal your card account numbers, pins and passwords.  Report anything you 
think is suspicious to the bank and maybe use another machines somewhere 
else until you are sure it is okay.
  I have had my info stolen twice and my cards used and you don't need that 
to happen to you.

David Evans, NFBF and GD Jack.

----- Original Message ----- 
From: "Joyce Porter" <joyce.m.porter at verizon.net>
To: "'Discussion of accessible electronics and appliances'" 
<electronics-talk at nfbnet.org>
Sent: Friday, July 02, 2010 6:30 AM
Subject: Re: [Electronics-talk] ATM's

> Speaking of ATM's, my bank has one with speech but guess where it is!  It 
> is
> at the drive-up window.  Tell me how much sense that makes.  That is the
> only ATM this bank has.  Today I plan to call them.
> Joyce
>
>
> -----Original Message-----
> From: electronics-talk-bounces at nfbnet.org
> [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Dhunthausen
> Sent: Friday, July 02, 2010 12:25 AM
> To: Discussion of accessible electronics and appliances
> Subject: Re: [Electronics-talk] ATM's
>
> Steve,
> The ATMs in my area have been slowly coming accessible with speech output.
> The thing I have noticed when attempting to use these machines is that 
> when
> they upgrade them with speech, a lot of times they remove the Braille
> labels. This is a big problem as the ATM needs both speech and Braille 
> since
>
> without the Braille there is no way to identify what button you are 
> pressing
>
> unless you memorize every machine in your area. hope this helps
> Drew
>
> Drew Hunthausen
> 714-296-7111
> Mailto: dhunthausen at gmail.com
> ----- Original Message ----- 
> From: "Steve Johnson" <stevencjohnson at centurytel.net>
> To: "'Discussion of accessible electronics and appliances'"
> <electronics-talk at nfbnet.org>
> Sent: Thursday, July 01, 2010 4:57 PM
> Subject: Re: [Electronics-talk] ATM's
>
>
>> What can anyone tell me about ATM's, your experiences with them, if there
>> are any known specification requirements for accessibility  etc.  Thanks
>> in
>> advance,
>> Steve
>>
>>
>> -----Original Message-----
>> From: electronics-talk-bounces at nfbnet.org
>> [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Tim Shaw
>> Sent: Thursday, July 01, 2010 2:20 PM
>> To: electronics-talk at nfbnet.org
>> Subject: Re: [Electronics-talk] Does anyone know if a kindlereader is
>> accessible?
>>
>>
>> actually depends if you are totally blind or jsut legally blind because
>> you
>> can enlarge thef onts and its can read txt to you just not the menus so
>> you
>> either have to emmorize the menus or if you have some vision and you can
>> see
>> the eenlarge txt you are good
>>
>>> From: stephen at independentliving.com
>>> To: tonysohl at cox.net; electronics-talk at nfbnet.org
>>> Date: Thu, 1 Jul 2010 13:18:06 -0500
>>> Subject: Re: [Electronics-talk] Does anyone know if a kindlereader is
>> accessible?
>>>
>>> It is not
>>>
>>> -----Original Message-----
>>> From: electronics-talk-bounces at nfbnet.org
>>> [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Tony Sohl
>>> Sent: Thursday, July 01, 2010 1:15 PM
>>> To: Discussion of accessible electronics and appliances
>>> Subject: Re: [Electronics-talk] Does anyone know if a kindlereader is
>>> accessible?
>>>
>>> Hi Sharon, not to my knowledge the kindle is not accessible.
>>>
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