[Electronics-talk] ATM's

Sat Jul 3 19:16:19 UTC 2010

I have been in that situation where I had to have someone show me the layout
of the machine.  In one instance a lady at my bank did it; my sister showed
me at the bank we both use.  
Joyce

-----Original Message-----
From: electronics-talk-bounces at nfbnet.org
[mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Dhunthausen
Sent: Saturday, July 03, 2010 3:00 PM
To: Discussion of accessible electronics and appliances
Subject: Re: [Electronics-talk] ATM's

I'll echo this about bank of america. As far as some other banks it is very 
helpful if you have a specific ATM close to your house or work, to have 
someone show you the layout of the machine. I have an account at a credit 
union by my house and when I found out that one of the ATMs was a talking 
machine, I went to try it out. I needed someone to show me the layout and 
buttons as there was no Braille and nothing tactile to identify what buttons

did what.
Drew

Drew Hunthausen
714-296-7111
Mailto: dhunthausen at gmail.com
----- Original Message ----- 
From: "David Evans" <drevans at bellsouth.net>
To: "Discussion of accessible electronics and appliances" 
<electronics-talk at nfbnet.org>
Sent: Friday, July 02, 2010 6:53 AM
Subject: Re: [Electronics-talk] ATM's

>
> Dear All,
>
> Bank of America has very accessible ATM's.
> They use the normal "phone pad" layout with and extra strip of keys 
> running down the right side with raised graphic symbols on them.
> Someone at the bank is assigned to be a trainer and will train you to do 
> all of the functions from cash withdrawal, shifting funds to and from 
> accounts, bill paying and making deposits.
> If a bank only has one ATM, they are required to make it accessible, even 
> if it is in the drive up lane.
> Braille is good, but having the keys marked is the most helpful thing as 
> there is not enough space on the machines for a full instruction manual 
> and most Blind people can not read Braille well enough or at all.
> Some ATM manufactures can furnish such instructions to you, but you are 
> just not going to find allot of Braille on them.
> Most ATM's talk you through the steps to do whatever transaction you want 
> to do, after you make a selection from their menu.
> You will need to bring your own ear buds or you will need to go inside the

> bank to get some.  Banks have different polocies on providing such ear 
> buds. As transactions are suppose to be private and confidential, there is

> no requirement for them to have or use speakers.  After all, you don't 
> want everyone in the area able to hear your account numbers, answers to 
> security questions or pin numbers.
>
> You also need to know , just where on the ATM to insert your bank card, 
> any deposits and to receive your cash and receipts.  Also what you can 
> expect from the machine.  You need to take your card out of the machine 
> right away as some machines will suck your card back in , if you leave it 
> there too long, and keep it or shred it to prevent your card from being 
> found by someone else and used.  Also, you don't want the machine to drop 
> your money out and let the wind blow it away.
> Also beware of sudden new changes in the look or feel of your ATM as there

> are people out there who are fitting small cameras and card readers to 
> ATM's to steal your card account numbers, pins and passwords.  Report 
> anything you think is suspicious to the bank and maybe use another 
> machines somewhere else until you are sure it is okay.
>  I have had my info stolen twice and my cards used and you don't need that

> to happen to you.
>
> David Evans, NFBF and GD Jack.
>
>
> ----- Original Message ----- 
> From: "Joyce Porter" <joyce.m.porter at verizon.net>
> To: "'Discussion of accessible electronics and appliances'" 
> <electronics-talk at nfbnet.org>
> Sent: Friday, July 02, 2010 6:30 AM
> Subject: Re: [Electronics-talk] ATM's
>
>
>> Speaking of ATM's, my bank has one with speech but guess where it is!  It

>> is
>> at the drive-up window.  Tell me how much sense that makes.  That is the
>> only ATM this bank has.  Today I plan to call them.
>> Joyce
>>
>>
>> -----Original Message-----
>> From: electronics-talk-bounces at nfbnet.org
>> [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Dhunthausen
>> Sent: Friday, July 02, 2010 12:25 AM
>> To: Discussion of accessible electronics and appliances
>> Subject: Re: [Electronics-talk] ATM's
>>
>> Steve,
>> The ATMs in my area have been slowly coming accessible with speech 
>> output.
>> The thing I have noticed when attempting to use these machines is that 
>> when
>> they upgrade them with speech, a lot of times they remove the Braille
>> labels. This is a big problem as the ATM needs both speech and Braille 
>> since
>>
>> without the Braille there is no way to identify what button you are 
>> pressing
>>
>> unless you memorize every machine in your area. hope this helps
>> Drew
>>
>> Drew Hunthausen
>> 714-296-7111
>> Mailto: dhunthausen at gmail.com
>> ----- Original Message ----- 
>> From: "Steve Johnson" <stevencjohnson at centurytel.net>
>> To: "'Discussion of accessible electronics and appliances'"
>> <electronics-talk at nfbnet.org>
>> Sent: Thursday, July 01, 2010 4:57 PM
>> Subject: Re: [Electronics-talk] ATM's
>>
>>
>>> What can anyone tell me about ATM's, your experiences with them, if 
>>> there
>>> are any known specification requirements for accessibility  etc.  Thanks
>>> in
>>> advance,
>>> Steve
>>>
>>>
>>> -----Original Message-----
>>> From: electronics-talk-bounces at nfbnet.org
>>> [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Tim Shaw
>>> Sent: Thursday, July 01, 2010 2:20 PM
>>> To: electronics-talk at nfbnet.org
>>> Subject: Re: [Electronics-talk] Does anyone know if a kindlereader is
>>> accessible?
>>>
>>>
>>> actually depends if you are totally blind or jsut legally blind because
>>> you
>>> can enlarge thef onts and its can read txt to you just not the menus so
>>> you
>>> either have to emmorize the menus or if you have some vision and you can
>>> see
>>> the eenlarge txt you are good
>>>
>>>> From: stephen at independentliving.com
>>>> To: tonysohl at cox.net; electronics-talk at nfbnet.org
>>>> Date: Thu, 1 Jul 2010 13:18:06 -0500
>>>> Subject: Re: [Electronics-talk] Does anyone know if a kindlereader is
>>> accessible?
>>>>
>>>> It is not
>>>>
>>>> -----Original Message-----
>>>> From: electronics-talk-bounces at nfbnet.org
>>>> [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Tony Sohl
>>>> Sent: Thursday, July 01, 2010 1:15 PM
>>>> To: Discussion of accessible electronics and appliances
>>>> Subject: Re: [Electronics-talk] Does anyone know if a kindlereader is
>>>> accessible?
>>>>
>>>> Hi Sharon, not to my knowledge the kindle is not accessible.
>>>>
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>>>>
>>>>
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