[Electronics-talk] Accessible TVS

[Peter Donahue]

Hello everyone,

    We started having this problem before the switch to digital. Considering 
what we're charged every month for service they're getting the dollars. 
Perhaps what they need is an investigation by Eye Witness News Wants to 
Know.

Peter Donahue

----- Original Message ----- 
From: <emerge at mindspring.com>
To: "Discussion of accessible electronics and appliances" 
<electronics-talk at nfbnet.org>
Sent: Monday, November 29, 2010 11:55 AM
Subject: Re: [Electronics-talk] Accessible TVS


I had a friend who works for Time Warner explain to me that it is due to the 
switch to digital signals and not enough servers at the hub. As Time Warner 
expands and upgrades its servers the problem will go away. So just a matter 
of infrastructure and dollars.

-----Original Message-----
>From: Peter Donahue <pdonahue2 at satx.rr.com>
>Sent: Nov 28, 2010 3:20 PM
>To: Discussion of accessible electronics and appliances 
><electronics-talk at nfbnet.org>
>Subject: [Electronics-talk] Accessible TVS
>
>Hello everyone,
>
>    We'd be interested in hearing from folks that own various models of HD
>TVS as we're hoping to purchass one next year. Which models have you found
>to
>be the most accessible?
>
>    As for cable services we only have Time-Warner in our apartment 
> complex.
>I believe that Time-Warner also offers the same services as does AT&T 
>uVerse
>in that you can program your DVR from the Internet. We're in the process of
>setting up our "My Services" account. Once you get by some captchas their
>interface is very usable.
>
>    One problem we've had with Time-Warner is occasional stuttering from 
> the
>TV The problem began about three years ago and has gotten worse since we
>move to our current address. Though less frequently we also see flickering
>and snowy screens; white-outs. Fortunately this problem has not effected 
>our
>phone or Internet service.
>
>    Believing our 20-year-old analog TV to be the problem we occasionally
>watch a DVD. At no time do we experience the stuttering or screen 
>white-outs
>when watching a DVD or VCR video. Obviously the problem is in Time-Warner's
>system and not our TV. The problem is wide-spread and is going on all over
>the San Antonio area.
>
>    We've heard every excuse in the book from Time-Warner as to why this is
>happening. Since it's so wide-spread it sounds like they need to do some
>serious equipment upgrades and maintenance. Are folks who use uVerse or
>other cable services experiencing this same problem? Have those of you who
>own HD TVS also had this problem?
>
>    I know we're getting rather OT with this one but it could effect our
>ability to access the Internet if someone is using a service prone to 
>having
>this problem. We've urged others experiencing this situation to contact
>Time-Warner and urge them to do a more serious investigation so the problem
>can be corrected and we'll get what we pay for.
>
>    How well do those programs work that allow you to watch TV on your
>computer? All the best.
>
>Peter Donahue

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