[Electronics-talk] Fw: return policy for braill super store tinytunes talking mp3 player

[cheez]

Unfortunately, that's not uncommon.  Seen it before.
Just remember.  You have the option not to do business with merchants that 
have unsatisfactory policies.  Kudos for doing your homework.
Vince

----- Original Message ----- 
From: "Dennis Long" <dennisl1982 at gmail.com>
To: "Discussion of accessible electronics and appliances" 
<electronics-talk at nfbnet.org>
Sent: Thursday, December 20, 2012 12:06 AM
Subject: [Electronics-talk] Fw: return policy for braill super store 
tinytunes talking mp3 player


>I took it upon myself to contact the store since some people tried to 
>attack Laz for posting about this.  This is what I got back.  I would not 
>purchase anything from this store unless you were totally sure you would 
>like the product and even then I might think twice.
> ----- Original Message ----- 
> From: "The Braille Superstore" <Sales at BrailleBookstore.com>
> To: "Dennis Long" <dennisl1982 at gmail.com>
> Sent: Thursday, December 20, 2012 1:28 AM
> Subject: Re: return policy
>
>
>> Hey Dennis,
>>
>> At this point, we are not able to offer refunds. However, if you need to, 
>> you can always exchange an item you purchase from us for a different 
>> item.
>>
>> Feedback on the new player has been pretty good, however. I have to say, 
>> I love the player too!
>>
>> Take care.
>>
>> All the Best,
>> Danny Faris,
>> Future Aids (The Braille Superstore): www.FutureAids.com
>> MarvelSoft Enterprises, Inc.: www.MarvelSoft.com
>> Tel: 1-800-987-1231 / International: +1-604-852-6341
>> Fax: 1-800-985-1231 / International: +1-250-483-1590
>> E-Mail: Sales at FutureAids.com / Sales at MarvelSoft.com
>>
>>
>> ----- (Original Message) -----
>> From: "Dennis Long" <dennisl1982 at gmail.com>
>> Date: Wednesday, December 19,  at 10:24 PM
>> To: <service at braillebookstore.com>
>> Subject: return policy
>>
>>
>> what is your return policy?  I was thinking of purchasing the tiny tunes 
>> mp3
>> player I cant find your return policy information on your site.
>
>
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