[Electronics-talk] questions about Comcast

[Annette Carr]

Accessibility of Verizon FYOS is not much better than the other service
providers.  We pay a monthly fee so that others in my house can program the
DVR and look up the program schedule on the TV.  I've tried accessing these
things from the internet as well as an iPad and iPhone.  Now it has been a
few months since I last tried it, but I'm not holding my breath that it is
any more accessible.  I filed a complaint with Verizon who claimed that they
had no idea that their products were not accessible.  A customer Rep called
me weekly for 3 months telling me that they were looking into what to do
about the problem.  Then he called me once per month to report the same
thing.  He was then moved to another position and I never heard another
thing.  Last I checked, there was no change.

Annette
  

-----Original Message-----
From: electronics-talk-bounces at nfbnet.org
[mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Gerald Levy
Sent: Saturday, July 14, 2012 3:11 PM
To: Discussion of accessible electronics and appliances
Subject: Re: [Electronics-talk] questions about Comcast


It's not just Comcast that doesn't care diddely squat about its customers. 
Time Warner Cable is just as bad.  If I had my druthers I would cancel my
Time Warner cable service altogether, but where I live in Manhattan, it is
impossible to get decent reception with an indoor antenna.  Installing a
rooftop antenna is forbidden by my landlord who receives kickbacks and other
favorable consideration from Time Warner for banning antennas and satellite
dishes.  Once my area is wired for Verizon Fios,I intend to switch and tell
Time Warner to take a hike.

Gerald


----- Original Message -----
From: "beverly heninger" <bevie.k at comcast.net>
To: "Discussion of accessible electronics and appliances" 
<electronics-talk at nfbnet.org>
Sent: Saturday, July 14, 2012 2:38 PM
Subject: Re: [Electronics-talk] questions about Comcast


> Hi Ray,
>
>  We have Comcast now and we are trying to find another provider because of

> cost. I may not be giving a proper statement, but I really do not think 
> they give a darn about anybody, just getting your money.
>  Sorry that sounds so hard, but it sure feels like that some times.
>
>                        Blessings, Bevie
>
> --------------------------------------------------
> From: "Ray Foret Jr" <rforetjr at att.net>
> Sent: Saturday, July 14, 2012 11:09 AM
> To: "Discussion of accessible electronics and appliances" 
> <electronics-talk at nfbnet.org>
> Subject: [Electronics-talk] questions about comcast
>
>> Hi there,
>>
>> for finantial reasons, I am considering a move back to comcast, but, had 
>> questions.
>>
>> 1.  How accessible is the service overall?
>>
>> 2.  Is it now possible for a blind person to program the DVR via the web 
>> interfase as it now is with AT&T U-Verse?
>>
>> 3.  What about Xfinity?  Are there any details of which I need to be 
>> aware?
>>
>> 4.  As for bill payment, IS this still accessible as it once was?
>>
>> Many thanks.
>>
>> Oh, how bout the Iphone app?
>>
>>
>> Sincerely,
>> The Constantly Barefooted Ray!!!
>>
>> Now a very proud and happy Mac user!!!
>>
>> Skype name:
>> barefootedray
>>
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>
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