[Electronics-talk] T Mobile and accessibility

[Dr. Denise M Robinson]

Just a head's up. The people in the phone companies know little about
accessibility features--but many of you know this already. It will be a
rare person at the companies who can help.
The motto I use is: I figure it out myself and ask everyone I can about
their success or failure, then I call and tell the company what I need.
You will save yourself hours of headaches with this approach
Denise

On Tue, May 1, 2012 at 8:32 AM, Jenny Keller <jlperdue3 at gmail.com> wrote:

> Hi all,
>
> I just wanted to let you know that you need to seriously consider
> switching to T mobile.  I have been battling with them since before the
> 23rd of last month about getting me an accessible phone, and they've sent
> me four wrong phones that weren't accessible at all.  I finally told them
> to cancel my account because they would tell me, for example, that  a
> particular phone had a directional pad on the qwerty keyboard, and I'd get
> the phone and no dice.
>
> I know they have a thing with the NFB, but they have done nothing but give
> me a hard time the whole time I've dealt with them.
>
> I'm sticking with AT&T even though it's 80 dollars more expensive, because
> I can get accessible phones without hassel.
>
> Just wanted to put that warning out there.
>
> Jenny
> On May 1, 2012, at 7:31 AM, Beverly Hunter wrote:
>
> > The iPhone already has voiceover. I don't really understand your
> question.
> >
> >
> > ----- Original Message ----- From: "Debbie Eifler" <edebgiggles at aol.com>
> > To: <Electronics-talk at nfbnet.org>
> > Sent: Friday, April 27, 2012 9:37 PM
> > Subject: [Electronics-talk] IPhone
> >
> >
> > I am new to this chat and I was wondering which voice assistant works
> the best?  I do not have an iPhone 4 yet so I downloaded Jenny and I am
> disappointed with it I hear Siri is good.  What do you all think. Debbie
> >
> >
> > Sent from my iPhone
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-- 
 Denise

Denise M. Robinson, TVI, Ph.D.
CEO, TechVision, LLC
Specialist in Technology/Training/Teaching for blind/low vision
509-674-1853

Website with hundreds of informational articles & lessons on PC, Office
products, Mac, iPad/iTools and more, all done with
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