[Electronics-talk] T Mobile and accessibility

[Jenny Keller]

I totally understand that one.  But when I'm told that a phone has a directional pad and querty keyboard, and when I get it, it's a touch screen only, and then, they keep telling me that phones have directional pads and such and they don't, I get pretty upset.  they aught to know which ones do and don't have various features.  I know they don't know about accessibility for the blind, but when they tell me outright lies to get me to try a phone, it's unexceptable.

Now, they want me to try the HTC 1S which I'm told is accessibible because it has Ice Cream Sandwich on it, I won't do it because HTC phones have so much other junk on it that I have heard from other people who have had experience with them that it's not worth the hastle.

When a company can't give me the correct information about the phone itself, whether it has a directional pad, optical pad, qwerty keyboard, etc, that's pretty bad.

AT&T at least has an accessibility department and you can upgrade to an I phone when you have an upgrade available.

Just my opinion though.

Jenny
On May 1, 2012, at 11:26 AM, Dr. Denise M Robinson wrote:

> Just a head's up. The people in the phone companies know little about
> accessibility features--but many of you know this already. It will be a
> rare person at the companies who can help.
> The motto I use is: I figure it out myself and ask everyone I can about
> their success or failure, then I call and tell the company what I need.
> You will save yourself hours of headaches with this approach
> Denise
> 
> On Tue, May 1, 2012 at 8:32 AM, Jenny Keller <jlperdue3 at gmail.com> wrote:
> 
>> Hi all,
>> 
>> I just wanted to let you know that you need to seriously consider
>> switching to T mobile.  I have been battling with them since before the
>> 23rd of last month about getting me an accessible phone, and they've sent
>> me four wrong phones that weren't accessible at all.  I finally told them
>> to cancel my account because they would tell me, for example, that  a
>> particular phone had a directional pad on the qwerty keyboard, and I'd get
>> the phone and no dice.
>> 
>> I know they have a thing with the NFB, but they have done nothing but give
>> me a hard time the whole time I've dealt with them.
>> 
>> I'm sticking with AT&T even though it's 80 dollars more expensive, because
>> I can get accessible phones without hassel.
>> 
>> Just wanted to put that warning out there.
>> 
>> Jenny
>> On May 1, 2012, at 7:31 AM, Beverly Hunter wrote:
>> 
>>> The iPhone already has voiceover. I don't really understand your
>> question.
>>> 
>>> 
>>> ----- Original Message ----- From: "Debbie Eifler" <edebgiggles at aol.com>
>>> To: <Electronics-talk at nfbnet.org>
>>> Sent: Friday, April 27, 2012 9:37 PM
>>> Subject: [Electronics-talk] IPhone
>>> 
>>> 
>>> I am new to this chat and I was wondering which voice assistant works
>> the best?  I do not have an iPhone 4 yet so I downloaded Jenny and I am
>> disappointed with it I hear Siri is good.  What do you all think. Debbie
>>> 
>>> 
>>> Sent from my iPhone
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> 
> 
> 
> -- 
> Denise
> 
> Denise M. Robinson, TVI, Ph.D.
> CEO, TechVision, LLC
> Specialist in Technology/Training/Teaching for blind/low vision
> 509-674-1853
> 
> Website with hundreds of informational articles & lessons on PC, Office
> products, Mac, iPad/iTools and more, all done with
> keystrokes: www.yourtechvision.com
> 
> "The person who says it cannot be done, shouldn't interrupt the one who is
> doing it." --Chinese Proverb
> 
> Computers are incredibly fast, accurate, and stupid: humans are incredibly
> slow, inaccurate and brilliant; together they are powerful beyond
> imagination.
> --Albert Einstein
> 
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