[Electronics-talk] Cablevision DVR

[Larry Wayland]

Because of the Communications and video act of 2010 you will be able to file formal complaints with  the FCC after October of this year.  I suggest we all be ready and willing to file complaints when our communications devises are not accessible. Companies are suppose to know about this law and will have had two years to develop accessible devises.
Larry



-----Original Message-----
From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Tracy Carcione
Sent: Monday, April 01, 2013 7:53 AM
To: Discussion of accessible electronics and appliances
Subject: [Electronics-talk] Cablevision DVR

Does anyone else have Cablevision or Optimum with a DVR?
Their ads say that one can manage the DVR online, but, when I go there, the buttons apparently are part of a picture, and all I see is "graphics image". 
My husband and I have complained to Cablevision about it, but who knows if anything will come of it.
I wonder if anyone else has figured it out, or if the cell phone interface is better, or if anyone else would also complain.

We've been using the remote to control the DVR, but Cablevision just changed its menus and made the whole process a lot more complicated.  Why use 4 moves to do something, when you can use 10?  What idiot designs these things!
Tracy
 


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