[Electronics-talk] Cablevision DVR

[Larry Wayland]

My understanding is you will be able to file the complaint against the company if they cannot provide a device that is accessible.
Larry



-----Original Message-----
From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Dave Bahr
Sent: Monday, April 01, 2013 10:30 AM
To: Discussion of accessible electronics and appliances
Subject: Re: [Electronics-talk] Cablevision DVR

yeah, my fiance has to operate the dvr for me if I want to watch jeopardy which is kind of my addiction when it's not baseball season. it sucks. hmm, regarding the fcc complaint issue, does that complaint have to be lobbied against one particular device or company or is it all across the board of, say, dvrs in general? Because the company making the device could either discontinue it or make a newer model thus making the case moot and you might have to file another one. That's just me thinking aloud, I could be completely wrong about all of that.
On 4/1/2013 8:10 AM, Larry Wayland wrote:
> Because of the Communications and video act of 2010 you will be able to file formal complaints with  the FCC after October of this year.  I suggest we all be ready and willing to file complaints when our communications devises are not accessible. Companies are suppose to know about this law and will have had two years to develop accessible devises.
> Larry
>
>
>
> -----Original Message-----
> From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On 
> Behalf Of Tracy Carcione
> Sent: Monday, April 01, 2013 7:53 AM
> To: Discussion of accessible electronics and appliances
> Subject: [Electronics-talk] Cablevision DVR
>
> Does anyone else have Cablevision or Optimum with a DVR?
> Their ads say that one can manage the DVR online, but, when I go there, the buttons apparently are part of a picture, and all I see is "graphics image".
> My husband and I have complained to Cablevision about it, but who knows if anything will come of it.
> I wonder if anyone else has figured it out, or if the cell phone interface is better, or if anyone else would also complain.
>
> We've been using the remote to control the DVR, but Cablevision just changed its menus and made the whole process a lot more complicated.  Why use 4 moves to do something, when you can use 10?  What idiot designs these things!
> Tracy
>   
>
>
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