[Electronics-talk] Cablevision DVR

Gerald Levy bwaylimited at verizon.net
Mon Apr 1 16:11:56 UTC 2013


In practical terms, the Telecommunications Act probably won't change 
anything in the near future.  Until all the cable companies get together and 
agree on a standardized, universal set-top box design, they will simply file 
delaying appeals with the FCC to indefinitely postpone the introduction of 
accessible boxes on the grounds of insurmountable technical hurdles.  The 
customer service agents at my local cable provider, Time Warner, seem to 
know nothing about the Telecommunications Act, and they have told me on 
numerous occasions that Time Warner has no plans to introduce an accessible 
cable box anythime soon, if at all.  The practical reality, I'm afraid, is 
that the cable companies will simply disregard the Telecommunications Act 
with relative impunity.  At worst, they will be forced to pay fines for 
noncompliance, which they will subsequently pass on to their customers in 
the form of higher rates.  So at least in the short run, the 
Telecommunications Act may have the effect of actually making things worse, 
not better, for blind cable customers most of whom live on fixed incomes and 
thus can barely afford the outrageously high cost of cable service to begin 
with.

Gerald


----- Original Message ----- 
From: "Dave Bahr" <dcbahr1 at gmail.com>
To: "Discussion of accessible electronics and appliances" 
<electronics-talk at nfbnet.org>
Sent: Monday, April 01, 2013 11:29 AM
Subject: Re: [Electronics-talk] Cablevision DVR


> yeah, my fiance has to operate the dvr for me if I want to watch jeopardy 
> which is kind of my addiction when it's not baseball season. it sucks. 
> hmm, regarding the fcc complaint issue, does that complaint have to be 
> lobbied against one particular device or company or is it all across the 
> board of, say, dvrs in general? Because the company making the device 
> could either discontinue it or make a newer model thus making the case 
> moot and you might have to file another one. That's just me thinking 
> aloud, I could be completely wrong about all of that.
> On 4/1/2013 8:10 AM, Larry Wayland wrote:
>> Because of the Communications and video act of 2010 you will be able to 
>> file formal complaints with  the FCC after October of this year.  I 
>> suggest we all be ready and willing to file complaints when our 
>> communications devises are not accessible. Companies are suppose to know 
>> about this law and will have had two years to develop accessible devises.
>> Larry
>>
>>
>>
>> -----Original Message-----
>> From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On 
>> Behalf Of Tracy Carcione
>> Sent: Monday, April 01, 2013 7:53 AM
>> To: Discussion of accessible electronics and appliances
>> Subject: [Electronics-talk] Cablevision DVR
>>
>> Does anyone else have Cablevision or Optimum with a DVR?
>> Their ads say that one can manage the DVR online, but, when I go there, 
>> the buttons apparently are part of a picture, and all I see is "graphics 
>> image".
>> My husband and I have complained to Cablevision about it, but who knows 
>> if anything will come of it.
>> I wonder if anyone else has figured it out, or if the cell phone 
>> interface is better, or if anyone else would also complain.
>>
>> We've been using the remote to control the DVR, but Cablevision just 
>> changed its menus and made the whole process a lot more complicated.  Why 
>> use 4 moves to do something, when you can use 10?  What idiot designs 
>> these things!
>> Tracy
>>
>>
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