[Electronics-talk] cable access

[David Andrews]

Newsline and others get their listing data from a 
division of the Tribune company, Tribune Media 
Services.  They are obviously getting bad data 
from Time Warner.  Try contacting somebody 
locally at Time Warner, or your franchisee 
authority.  A customer service rep won't know anything about this!

Dave

At 09:25 AM 1/5/2014, you wrote:
>Well, here in Time Warner territory in 
>Manhattan, the NFB Newsline cable guide is a big 
>fat waste of time because their channel lineup 
>listings are totally out of sync with the actual 
>channel lineup on my cable system. Indeed, Time 
>Warner's own onscreen and web site channel 
>guides are out of sync with the actual channel 
>lineup, and the brain-dead bozos in customer 
>service apparently don't understand this.  A few 
>weeks ago, Time Warner rearranged all the Music 
>Choice channels, but didn't bother to update 
>their channel guide to accurately reflect these 
>changes.  So for instance, both the NFB Newsline 
>and Time Warner channel lineups list the Jazz 
>channel as being on channel 644, when in reality 
>it is actually on channel 641, and many of the 
>other Music Choice channels are not where they 
>are supposed to be,either.  The nitwit I spoke 
>to in their customer support department didn't 
>seem to know what I was talking about when I 
>called to inquire about this, but that is 
>understandable in view of the fact that he spoke 
>with an Indian accent and was probably based 
>somewhere overseas in a bunker.  Now I have no 
>idea of which musical genre is playing on which 
>channel unless I get sighrted help.  And now 
>rumor has it that Time Warner  may merge with 
>Comcast to create an even bigger 
>mess.  Unbelievable Gerald . ----- Original 
>Message ----- From: "Pamela Dominguez" 
><geodom at optonline.net> To: "Discussion of 
>accessible electronics and appliances" 
><electronics-talk at nfbnet.org> Sent: Sunday, 
>January 05, 2014 9:44 AM Subject: Re: 
>[Electronics-talk] cable access >I use 
>newsline's TV guide to find out what's on and 
>put it on, or, like >you, channel surf.  I have, 
>occasionally, gotten stuck in something I 
>need >help out of, but not often.  Pam. > > 
>-----Original Message----- > From: Poppa Bear > 
>Sent: Saturday, January 04, 2014 11:59 PM > To: 
>Discussion of accessible electronics and 
>appliances > Subject: Re: [Electronics-talk] 
>cable access > > I'm old school, I just channel 
>surf untill I hear something that intrests > me, 
>but then again, I am always so busy that I only 
>sit in front of a TV > for > about two hours a 
>week. > ----- Original Message ----- > From: 
>"Ashley Bramlett" <bookwormahb at earthlink.net> > 
>To: "Discussion of accessible electronics and 
>appliances" > <electronics-talk at nfbnet.org> > 
>Sent: Saturday, January 04, 2014 7:20 PM > 
>Subject: Re: [Electronics-talk] cable 
>access > > >> Hi sandy, >> same situation. >> If 
>I hit a wrong button on the remote, it goes into 
>some weird menu or >> mode. Sometimes, turning 
>off the tv and turning back on resets it. >> 
>Other times, you just need to get out of the 
>menu. I need sighted help >> then. >> >> I see 
>no way to have access independently which means 
>if I lived alone, >> it would be difficult to 
>have tv. >> It seems like I need assistance for 
>the menus for one reason or another >> very 
>often. >> >> Ashley >> >> -----Original 
>Message----- >> From: Sandy >> Sent: Saturday, 
>January 04, 2014 10:47 PM >> To: Discussion of 
>accessible electronics and appliances >> 
>Subject: Re: [Electronics-talk] cable 
>access >> >> Hi Ashley, >> >> I took on my dad's 
>directv account and am alone.  No, the guides 
>and all >> of >> that I cannot access; now I 
>subscribe to Newsline and I have created a >> 
>favorites list so listen to that to see some 
>programs I might want.  My >> friend is alone, 
>with really poor sight, and still uses the DVR 
>from >> Comcast >> cable and can use some sort 
>of guide.  Tbhe worst for me is if I hit some >> 
>button and then get no stations.  At times I can 
>experiment and fix it >> and >> othwer times I 
>must wait for sighted help. >> >> >> Sandy >> >> 
>--------------------------------------------------  
> >> From: "Ashley Bramlett" 
><bookwormahb at earthlink.net> >> Sent: Saturday, 
>January 04, 2014 9:56 PM >> To: "Discussion of 
>accessible electronics and appliances" >> 
><electronics-talk at nfbnet.org> >> Subject: 
>[Electronics-talk] cable access >> >>> Hi 
>all, >>> >>> I’d like to have a tv when I’m 
>on my own. For now, I can get assistance >>> 
>with our cable tv options when someone is 
>available. >>> Actually, we have fios 
>now. >>> >>> Obviously, I can manipulate the 
>remote; the buttons are tactile. >>> I can even 
>see the name of a tv program when looking fairly 
>close to the >>> screen; but reading long menus 
>would not be possible. >>> >>> However, much 
>stuff is on screen in this digital age. >>> >>> 
>Is it possible to have cable or verizon fios 
>when living alone? >>> I see no way we can 
>access those menus. >>> In essense you have 
>limited access and pay full price. Would you pay 
>for >>> it without accessing much of its 
>features? >>> >>> I’ll just state some 
>features and see if they are accessible 
>somehow. >>> Maybe you all use aps. >>> All are 
>on screen, and therefore seem 
>inaccessible. >>> >>> 1. the tv guide >>> 2. on 
>demand tv >>> 3. the dvr function >>> 4. 
>ordering movies >>> 5. any statements about 
>station outages. >>> >>> Do any providers have 
>talking menus or large print ones? Do any of 
>them >>> provide braille information to you? >>> 
>How has the company accomodated you, if at all? >>> >>> Thanks. >>> Ashley >>>