[Electronics-talk] cable access

[tim aune]

    Comcast changed the music choice lineup also, but it was changed on 
newsline within a day.  At least as far as comcast goes, the newsline tv 
guide is excellent.

-----Original Message----- 
From: David Andrews
Sent: Sunday, January 05, 2014 11:46 AM
To: Discussion of accessible electronics and appliances
Subject: Re: [Electronics-talk] cable access

Newsline and others get their listing data from a
division of the Tribune company, Tribune Media
Services.  They are obviously getting bad data
from Time Warner.  Try contacting somebody
locally at Time Warner, or your franchisee
authority.  A customer service rep won't know anything about this!

Dave

At 09:25 AM 1/5/2014, you wrote:
>Well, here in Time Warner territory in Manhattan, the NFB Newsline cable 
>guide is a big fat waste of time because their channel lineup listings are 
>totally out of sync with the actual channel lineup on my cable system. 
>Indeed, Time Warner's own onscreen and web site channel guides are out of 
>sync with the actual channel lineup, and the brain-dead bozos in customer 
>service apparently don't understand this.  A few weeks ago, Time Warner 
>rearranged all the Music Choice channels, but didn't bother to update their 
>channel guide to accurately reflect these changes.  So for instance, both 
>the NFB Newsline and Time Warner channel lineups list the Jazz channel as 
>being on channel 644, when in reality it is actually on channel 641, and 
>many of the other Music Choice channels are not where they are supposed to 
>be,either.  The nitwit I spoke to in their customer support department 
>didn't seem to know what I was talking about when I called to inquire about 
>this, but that is understandable in view of the fact that he spoke with an 
>Indian accent and was probably based somewhere overseas in a bunker.  Now I 
>have no idea of which musical genre is playing on which channel unless I 
>get sighrted help.  And now rumor has it that Time Warner  may merge with 
>Comcast to create an even bigger mess.  Unbelievable Gerald . -----  
>Original Message ----- From: "Pamela Dominguez" <geodom at optonline.net> To: 
>"Discussion of accessible electronics and appliances" 
><electronics-talk at nfbnet.org> Sent: Sunday, January 05, 2014 9:44 AM 
>Subject: Re: [Electronics-talk] cable access >I use newsline's TV guide to 
>find out what's on and put it on, or, like >you, channel surf.  I have, 
>occasionally, gotten stuck in something I need >help out of, but not often. 
>Pam. > > -----Original Message----- > From: Poppa Bear > Sent: Saturday, 
>January 04, 2014 11:59 PM > To: Discussion of accessible electronics and 
>appliances > Subject: Re: [Electronics-talk] cable access > > I'm old 
>school, I just channel surf untill I hear something that intrests > me, but 
>then again, I am always so busy that I only sit in front of a TV > for > 
>about two hours a week. > ----- Original Message ----- > From: "Ashley 
>Bramlett" <bookwormahb at earthlink.net> > To: "Discussion of accessible 
>electronics and appliances" > <electronics-talk at nfbnet.org> > Sent: 
>Saturday, January 04, 2014 7:20 PM > Subject: Re: [Electronics-talk] cable 
>access > > >> Hi sandy, >> same situation. >> If I hit a wrong button on 
>the remote, it goes into some weird menu or >> mode. Sometimes, turning off 
>the tv and turning back on resets it. >> Other times, you just need to get 
>out of the menu. I need sighted help >> then. >> >> I see no way to have 
>access independently which means if I lived alone, >> it would be difficult 
>to have tv. >> It seems like I need assistance for the menus for one reason 
>or another >> very often. >> >> Ashley >> >> -----Original Message----- >> 
>From: Sandy >> Sent: Saturday, January 04, 2014 10:47 PM >> To: Discussion 
>of accessible electronics and appliances >> Subject: Re: [Electronics-talk] 
>cable access >> >> Hi Ashley, >> >> I took on my dad's directv account and 
>am alone.  No, the guides and all >> of >> that I cannot access; now I 
>subscribe to Newsline and I have created a >> favorites list so listen to 
>that to see some programs I might want.  My >> friend is alone, with really 
>poor sight, and still uses the DVR from >> Comcast >> cable and can use 
>some sort of guide.  Tbhe worst for me is if I hit some >> button and then 
>get no stations.  At times I can experiment and fix it >> and >> othwer 
>times I must wait for sighted help. >> >> >> Sandy >> 
> >> -------------------------------------------------- 
> >> From: "Ashley Bramlett"
><bookwormahb at earthlink.net> >> Sent: Saturday, January 04, 2014 9:56 PM >> 
>To: "Discussion of accessible electronics and appliances" >> 
><electronics-talk at nfbnet.org> >> Subject: [Electronics-talk] cable access 
> >> >>> Hi all, >>> >>> I’d like to have a tv when I’m on my own. For 
>now, I can get assistance >>> with our cable tv options when someone is 
>available. >>> Actually, we have fios now. >>> >>> Obviously, I can 
>manipulate the remote; the buttons are tactile. >>> I can even see the name 
>of a tv program when looking fairly close to the >>> screen; but reading 
>long menus would not be possible. >>> >>> However, much stuff is on screen 
>in this digital age. >>> >>> Is it possible to have cable or verizon fios 
>when living alone? >>> I see no way we can access those menus. >>> In 
>essense you have limited access and pay full price. Would you pay for >>> 
>it without accessing much of its features? >>> >>> I’ll just state some 
>features and see if they are accessible somehow. >>> Maybe you all use aps. 
> >>> All are on screen, and therefore seem inaccessible. >>> >>> 1. the tv 
>guide >>> 2. on demand tv >>> 3. the dvr function >>> 4. ordering movies 
> >>> 5. any statements about station outages. >>> >>> Do any providers have 
>talking menus or large print ones? Do any of them >>> provide braille 
>information to you? >>> How has the company accomodated you, if at all? >>> 
> >>> Thanks. >>> Ashley >>>


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