[Electronics-talk] Xfinity and it's pros and cons $$$$$

Fri Apr 10 02:17:04 UTC 2015

Hi,
There isn't a misconception on my part. The fact is that one has to have a higher level of service and more tv stations to get the x1 box, so, in a way, we are being charged more because we have to upgrade in order to get the x1 box. They aren't charging us any more than they charge everyone else who gets the upgrade, but it would be nice if we could get the x1 box on the basic level instead of having to upgrade. 
Thanks
Lauren
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-----Original Message-----
From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On Behalf Of Ray Foret Jr via Electronics-talk
Sent: Thursday, April 09, 2015 1:23 PM
To: Little Sparrow; Electronics Talk List
Subject: Re: [Electronics-talk] Xfinity and it's pros and cons $$$$$

I think there is somewhat a misocnception here.  Comcast is NOT, charging extra for accessibility.  What's actually happening is this.  Voice Guidance is free to every customer (blind or not) who has the X1 platform.  I needed to make that clear because there seems to be a misunderstanding about that.

Sincerely,
The Constantly Barefooted Ray

Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!

Sent from my Mac,
the only computer with full accessibility for the blind built-in

> On Apr 9, 2015, at 2:13 PM, Little Sparrow via Electronics-talk <electronics-talk at nfbnet.org> wrote:
> 
> I feel that it’s a little dirty to charge such high prices for accessible equipment.  
> 
> It’s their way of getting more money out of us.  We have to pay such horrid prices for adaptive equipment.  
> 
> If we lived in the UK. We would have a talking cable box no matter what tear of cable there is.  They are way ahead of the good old US of A.
> 
> Jenny
>> On Apr 9, 2015, at 5:30 AM, Robin Frost via Electronics-talk <electronics-talk at nfbnet.org> wrote:
>> 
>> Hi,
>> I'm not clear how this is an ADA issue as anyone who subscribes to this plan would incur the same costs.
>> I have a triple play plan with them and as part of my plan there was no added cost to upgrade to the platform.
>> It might be wise to consider that these boxes are like mini cable modems. they have to be such as part of how they work involves accessing the internet based cloud.
>> Obviously that which anyone prioritizes and thus chooses to afford is individual in nature and thus its value is determined.
>> However, in my time with x-1 I haven't experienced anything that I'd define as price gouging or discriminatory in nature.
>> I've no affiliation with the company but to be a customer who will next month renegotiate another promotional annual rate as I do once a year to keep my bill at its current level.
>> I do this with many entities with whim I deal such as cellular providers and electric and gas energy suppliers in my state in the USA.
>> Robin
>> 
>> 
>> -----Original Message----- From: Randi via Electronics-talk
>> Sent: Thursday, April 09, 2015 4:57 AM
>> To: Electronics-talk at nfbnet.org
>> Subject: [Electronics-talk] Xfinity and it's pros and cons $$$$$
>> 
>> I was away for a few days and not if anyone answered this question, but I
>> have many with my carrier which is Comcast. I am are referring to the new
>> box with Comcast has reads the menus and on screen titles, and more. I
>> contacted every department and they have me also. You must pay $50.00 for
>> each box, even only 1 person might be blind and doesn't watch TV in their
>> child's room. With each box there is a monthly added fee of $20.00  I am the
>> only blind person in my FL house but I would have purchase 4 boxes and pay
>> $80.00 each extra a month not what my maintenance pays. I have decided it is
>> not worth it. When I asked how they are allowed with ADA they answered it's
>> recreation. I guess this house will not be trying it in the near future.
>> Randi r.sanfilippo at comcast.net
>> 
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> 
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