[Electronics-talk] anybody use DVR

[Tom Evans]

They were recently voted as the worst customer service.

-----Original Message-----
From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Star Gazer via Electronics-talk
Sent: Monday, April 20, 2015 3:14 PM
To: 'Christopher Chaltain'; 'Discussion of accessible electronics and
appliances'
Subject: Re: [Electronics-talk] anybody use DVR

			I got my issue resolved. The DVR box needed to have
voiceover turned on (something the tech failed to do when he installed it
and which customer service seemed to know nothing about) and in order to
control the dvr remotely, I needed to install yet another app, one which the
web site did not tell me about. 
My husband set up voiceover, and he was able to get a customer support
turkey to clue us in on the tv app (not the TV go app, mind you) which is
needed to control the dvr from anywhere. 
I'll say this, Comcast's service is great, their humans leave much to be
desired. 


-----Original Message-----
From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On
Behalf Of Christopher Chaltain via Electronics-talk
Sent: Wednesday, April 15, 2015 8:41 PM
To: Discussion of accessible electronics and appliances
Subject: Re: [Electronics-talk] anybody use DVR

I'm not sure if this is what you're looking for or not, but I use a TiVo
with apps on either my iPhone or my Nexis 7. TiVo is the DVR option with my
cable company, but I know it works with other TV options.

On 04/15/2015 11:37 AM, Star Gazer via Electronics-talk wrote:
>                  If you do and can give me some pointers, mostly on 
> how to record and then manipulate what I've stored (retrieve and
> delete) I'd be most appreciative.
>
>
>
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--
Christopher (CJ)
chaltain at Gmail

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