[Electronics-talk] anybody use DVR

[cheez]

I wonder if they're worst than Apple's customer service.
Vince

----- Original Message ----- 
From: "Tom Evans via Electronics-talk" <electronics-talk at nfbnet.org>
To: "'Star Gazer'" <pickrellrebecca at gmail.com>; "'Discussion of accessible 
electronics and appliances'" <electronics-talk at nfbnet.org>
Sent: Monday, April 20, 2015 3:42 PM
Subject: Re: [Electronics-talk] anybody use DVR


> They were recently voted as the worst customer service.
>
> -----Original Message-----
> From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On
> Behalf Of Star Gazer via Electronics-talk
> Sent: Monday, April 20, 2015 3:14 PM
> To: 'Christopher Chaltain'; 'Discussion of accessible electronics and
> appliances'
> Subject: Re: [Electronics-talk] anybody use DVR
>
> I got my issue resolved. The DVR box needed to have
> voiceover turned on (something the tech failed to do when he installed it
> and which customer service seemed to know nothing about) and in order to
> control the dvr remotely, I needed to install yet another app, one which 
> the
> web site did not tell me about.
> My husband set up voiceover, and he was able to get a customer support
> turkey to clue us in on the tv app (not the TV go app, mind you) which is
> needed to control the dvr from anywhere.
> I'll say this, Comcast's service is great, their humans leave much to be
> desired.
>
>
> -----Original Message-----
> From: Electronics-talk [mailto:electronics-talk-bounces at nfbnet.org] On
> Behalf Of Christopher Chaltain via Electronics-talk
> Sent: Wednesday, April 15, 2015 8:41 PM
> To: Discussion of accessible electronics and appliances
> Subject: Re: [Electronics-talk] anybody use DVR
>
> I'm not sure if this is what you're looking for or not, but I use a TiVo
> with apps on either my iPhone or my Nexis 7. TiVo is the DVR option with 
> my
> cable company, but I know it works with other TV options.
>
> On 04/15/2015 11:37 AM, Star Gazer via Electronics-talk wrote:
>>                  If you do and can give me some pointers, mostly on
>> how to record and then manipulate what I've stored (retrieve and
>> delete) I'd be most appreciative.
>>
>>
>>
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>
> --
> Christopher (CJ)
> chaltain at Gmail
>
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