[Electronics-Talk] Cable accessibility

Mon Feb 15 17:53:48 UTC 2016

The other cable companies most definitely have an excuse for not offering 
accessible boxes.  Nobody is forcing them to do so.  Not the FCC, nor the 
blindness advocacy groups, nor anyone else.  .  So what if they have to pay 
nominal fines for failing to comply with the Telecommunications 
Accessibility Act of 2010?  What's a few million dollars to a cable giant 
like Time Warner?  Chump change.  Last year, its CEO earned $23 million. 
Nice work if you can get it.

Gerald

-----Original Message----- 
From: Ray Foret Jr via Electronics-Talk
Sent: Monday, February 15, 2016 12:36 PM
To: Discussion of accessible home electronics and appliances
Cc: Ray Foret Jr
Subject: Re: [Electronics-Talk] Cable accessibility

I have Comcast.  I am using Voice Guidance to directly control my DVR, 
guide, menu structure including on demand and so forth.  From what I am 
seeing here, Comcast appears to be the only cable company even willing to 
actively provide accessibility for its blind customers.  The Voice Guidance 
feature is in fact part of their X1 Xfinity platform.  While I have heard 
unconfirmed roomers about AT&T Uverse offering some kind of accessibility, I 
know nothing other than that.  The other companies have no excuse not to 
provide accessibility.  Frankly, I think it's grocely unfair that those of 
y'all who do not have comcast cannot enjoy the same accessibility that we 
who do have it enjoy.
For my part, I should like to know what the different companies are 
oficially saying about accessibility.  One final thought.  Were I you, I 
would not count on the regular customer service rep to be at all informed 
about accessibility.  I rather doubt they would know the meaning of the 
word.

Sent from my Mac, The Only computer with full accessibility for the blind 
built-in

Sincerely, The Constantly Barefooted Ray,

Still a very happy Comcast XFinity Voice Guidance, Mac, Verizon Wireless 
iPhone6+ and Apple TV user!

> On Feb 15, 2016, at 11:02 AM, Merv Keck via Electronics-Talk 
> <electronics-talk at nfbnet.org> wrote:
>
> Hi,
> I have Brighthouse. Their idea of accessibility is if you are blind you 
> can
> call them and they will read your bill over the phone for you. Laughs!
> Seriously that is what their web site actually says under accessibility.
> That and they have wheelchair ramps at the bill paying sites.
> I gave up the DVR because their iPhone app will allow me to set up the
> recording of a program but once that program was recorded I had no way of
> accessing the recording on either the DVR or the iPhone. So I might have 
> 20
> programs on the DVR but the only way I could find which one I was looking
> for was to start each program until I found what I was looking for.
> Obviously in a TV series that didn't work for viewing a series in order. 
> So
> I decided to save the money and get a standard box.
> I have a sixty inch HDTV but I never watch it because it is too much of a
> pain trying to find something and I can no longer see the screen as of 
> about
> 14 months ago now anyway.
>
> -----Original Message-----
> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org 
> <mailto:electronics-talk-bounces at nfbnet.org>] On
> Behalf Of Brent Harding via Electronics-Talk
> Sent: Monday, February 15, 2016 11:46 AM
> To: Discussion of accessible home electronics and appliances
> <electronics-talk at nfbnet.org <mailto:electronics-talk at nfbnet.org>>
> Cc: Brent Harding <brent at hostany.net <mailto:brent at hostany.net>>
> Subject: Re: [Electronics-Talk] Cable accessibility
>
> I wish Time Warner would come out with something as well. I would really
> like to have a DVR that I can control. I'm not in a part of town where
> Uverse is available like I was when it first came out in other parts of
> town. I had to remember a little bit of menu options, but I could schedule
> the recordings online back then, but that system had a dedicated DVR 
> button
> that only brought up previous recordings.
>
> ----- Original Message -----
> From: "Tracy Carcione via Electronics-Talk" <electronics-talk at nfbnet.org>
> To: "'Discussion of accessible home electronics and appliances'"
> <electronics-talk at nfbnet.org>
> Cc: "Tracy Carcione" <carcione at access.net>
> Sent: Monday, February 15, 2016 9:05 AM
> Subject: [Electronics-Talk] Cable accessibility
>
>
>> My husband has been calling Cablevision for years to talk about
>> accessibility.  Within the last couple months, they've actually started 
>> to
>> respond, and he's been talking to one of their developers about ways to
>> improve the accessibility of their website and app.  She says they will
>> have
>> significant improvements within this year.
>>
>> If we can use their app or website to do things like program the DVR, 
>> that
>> would be a big improvement.  Progress is slow, but we feel like we're
>> starting to get somewhere.  My man's consistent complaining may be paying
>> off.
>>
>> Go thou and do likewise.
>>
>> Tracy
>>
>>
>>
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>
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