[Electronics-Talk] Cable accessibility

Mon Feb 15 19:11:00 UTC 2016

I think Speak to Me charges extra for those cassette instructions.  Or at 
least that's what I've experienced in the past.
They also don't fully explain accessibility on some of their products.
I bought a cordless phone that had a talking caller-ID from them and the 
website's description said the phone was accessible for the 
visually-impaired.  Well, it was if you had some vision and was able to read 
the buttons.  But it wasn't blind-friendly.  They didn't even offer an 
instructional cassette.  I was told I'd have to contact the company they got 
the phone from, and when I did contact that company, I was told I should 
have bought this other model of that particular phone instead.

Vince

----- Original Message ----- 
From: "Jude DaShiell via Electronics-Talk" <electronics-talk at nfbnet.org>
To: "Gerald Levy via Electronics-Talk" <electronics-talk at nfbnet.org>
Cc: "Jude DaShiell" <jdashiel at panix.com>
Sent: Monday, February 15, 2016 11:52 AM
Subject: Re: [Electronics-Talk] Cable accessibility

> speaktomecatalog has audio demonstrations of products being used and some 
> of their products like my blood pressure monitor came with a cassette 
> tape.  If I employed people in a company to sell electronics to the blind, 
> even if a product didn't have any accessible directions, I'd see to it one 
> of my employees made accessible directions for it on a CD and on cassette 
> at least.  If I had services of a braille transcriber those braille 
> directions would also be available before I ever shipped that product too.
>
> On Mon, 15 Feb 2016, Gerald Levy via Electronics-Talk wrote:
>
>> Date: Mon, 15 Feb 2016 13:14:40
>> From: Gerald Levy via Electronics-Talk <electronics-talk at nfbnet.org>
>> To: Discussion of accessible home electronics and appliances
>>     <electronics-talk at nfbnet.org>
>> Cc: Gerald Levy <bwaylimited at verizon.net>
>> Subject: Re: [Electronics-Talk] Cable accessibility
>>
>> At least some blindness products merchants like Future Aids post 
>> simplified product instructions on their web site so that you can read 
>> them before you buy a particular product.
>>
>> Gerald
>>
>>
>>
>> -----Original Message----- From: Rob Kaiser via Electronics-Talk
>> Sent: Monday, February 15, 2016 1:03 PM
>> To: 'Discussion of accessible home electronics and appliances'
>> Cc: Rob Kaiser
>> Subject: Re: [Electronics-Talk] Cable accessibility
>>
>> I can't believe accessible companies would do that until I got my talking
>> blood pressure machine from Maxi aides. They sent me a print instruction
>> manual. I called them & was told that they didn't have a Braille 
>> instruction
>> book.
>>
>> Rob Kaiser
>> Email;
>> rcubfank at sbcglobal.net
>>
>>
>> -----Original Message-----
>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
>> Behalf Of cheez via Electronics-Talk
>> Sent: Monday, February 15, 2016 9:47 AM
>> To: Discussion of accessible home electronics and appliances
>> <electronics-talk at nfbnet.org>
>> Cc: cheez <cheez at cox.net>
>> Subject: Re: [Electronics-Talk] Cable accessibility
>>
>> That makes sense, Gerald.  Just like companies that sell products for the
>> blind and visually-impaired only sending printed instructions for the 
>> item.
>>
>> Vince
>>
>> ----- Original Message -----
>> From: "Gerald Levy via Electronics-Talk" <electronics-talk at nfbnet.org>
>> To: "Discussion of accessible home electronics and appliances"
>> <electronics-talk at nfbnet.org>
>> Cc: "Gerald Levy" <bwaylimited at verizon.net>
>> Sent: Monday, February 15, 2016 10:31 AM
>> Subject: Re: [Electronics-Talk] Cable accessibility
>>
>>
>>>
>>> Time Warner's idea of accessibility is to offer large-button remote
>>> control units to visually impaired customers on request.  Isn't that 
>>> swell
>>
>>> of them?
>>>
>>> Gerald
>>>
>>>
>>>
>>> -----Original Message----- From: Merv Keck via Electronics-Talk
>>> Sent: Monday, February 15, 2016 12:02 PM
>>> To: 'Discussion of accessible home electronics and appliances'
>>> Cc: Merv Keck
>>> Subject: Re: [Electronics-Talk] Cable accessibility
>>>
>>> Hi,
>>> I have Brighthouse. Their idea of accessibility is if you are blind you
>>> can
>>> call them and they will read your bill over the phone for you. Laughs!
>>> Seriously that is what their web site actually says under accessibility.
>>> That and they have wheelchair ramps at the bill paying sites.
>>> I gave up the DVR because their iPhone app will allow me to set up the
>>> recording of a program but once that program was recorded I had no way 
>>> of
>>> accessing the recording on either the DVR or the iPhone. So I might have
>>> 20
>>> programs on the DVR but the only way I could find which one I was 
>>> looking
>>> for was to start each program until I found what I was looking for.
>>> Obviously in a TV series that didn't work for viewing a series in order.
>>> So
>>> I decided to save the money and get a standard box.
>>> I have a sixty inch HDTV but I never watch it because it is too much of 
>>> a
>>> pain trying to find something and I can no longer see the screen as of
>>> about
>>> 14 months ago now anyway.
>>>
>>> -----Original Message-----
>>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
>>> Behalf Of Brent Harding via Electronics-Talk
>>> Sent: Monday, February 15, 2016 11:46 AM
>>> To: Discussion of accessible home electronics and appliances
>>> <electronics-talk at nfbnet.org>
>>> Cc: Brent Harding <brent at hostany.net>
>>> Subject: Re: [Electronics-Talk] Cable accessibility
>>>
>>> I wish Time Warner would come out with something as well. I would really
>>> like to have a DVR that I can control. I'm not in a part of town where
>>> Uverse is available like I was when it first came out in other parts of
>>> town. I had to remember a little bit of menu options, but I could 
>>> schedule
>>> the recordings online back then, but that system had a dedicated DVR
>>> button
>>> that only brought up previous recordings.
>>>
>>> ----- Original Message -----
>>> From: "Tracy Carcione via Electronics-Talk" 
>>> <electronics-talk at nfbnet.org>
>>> To: "'Discussion of accessible home electronics and appliances'"
>>> <electronics-talk at nfbnet.org>
>>> Cc: "Tracy Carcione" <carcione at access.net>
>>> Sent: Monday, February 15, 2016 9:05 AM
>>> Subject: [Electronics-Talk] Cable accessibility
>>>
>>>
>>>> My husband has been calling Cablevision for years to talk about
>>>> accessibility.  Within the last couple months, they've actually started
>>>> to
>>>> respond, and he's been talking to one of their developers about ways to
>>>> improve the accessibility of their website and app.  She says they will
>>>> have
>>>> significant improvements within this year.
>>>>
>>>> If we can use their app or website to do things like program the DVR,
>>>> that
>>>> would be a big improvement.  Progress is slow, but we feel like we're
>>>> starting to get somewhere.  My man's consistent complaining may be 
>>>> paying
>>>> off.
>>>>
>>>> Go thou and do likewise.
>>>>
>>>> Tracy
>>>>
>>>>
>>>>
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>>>>
>>>
>>>
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