[Electronics-Talk] Accessible Micro Waves, the Battle is Lost

cheez cheez at cox.net
Wed Oct 26 02:13:01 UTC 2016 

Eh, Gerald, can you email me off list?  I want to share what I do when I 
need help at stores.

cheez at cox.net

Vince


----- Original Message ----- 
From: "Gerald Levy via Electronics-Talk" <electronics-talk at nfbnet.org>
To: "Discussion of accessible home electronics and appliances" 
<electronics-talk at nfbnet.org>
Cc: "Gerald Levy" <bwaylimited at verizon.net>
Sent: Tuesday, October 25, 2016 11:38 AM
Subject: Re: [Electronics-Talk] Accessible Micro Waves, the Battle is Lost


>
> Well, last May, I needed a new toaster-oven, and my nearby Target had a 
> Black & Decker model on sale that I was interested in.  But when my lady 
> friend and I got to the store, even the salesman we asked couldn't find it 
> on display.  He disappeared into the stock room and returned with one 
> about ten minutes later, but insisted that he could not open the 
> factory-sealed carton so that I could inspect it.  But because I had 
> researched this model extensively online, I already knew pretty much what 
> to expect, and so I bought it sight unseen.  Fortunately, it has worked 
> out well.  Any time I visit this store and need help finding a product, I 
> usually have to wander up and down the aisles with my sighted guide to 
> find a salesperson.  If this store has a guest center, it must be a deep 
> dark secret that even their sales staff doesn't know about.
>
> Gerald
>
>
>
> -----Original Message----- 
> From: Tina Sohl via Electronics-Talk
> Sent: Tuesday, October 25, 2016 2:18 PM
> To: electronics-talk at nfbnet.org
> Cc: Tina Sohl
> Subject: Re: [Electronics-Talk] Accessible Micro Waves, the Battle is Lost
>
> We can say the same for target and best buy. both places have been
> willing to show us proeucts so we can decide if they'll work. office
> depot as well
> Original message:
>> Same here.  We've gotten fantastic help at the Target Guest Center.  Now 
>> I realize that does not mean every Target will have the same level of 
>> service.  But ours has been an overall great experience.
>
>> Shannon Cook, MSW, CPM
>> -----Original Message-----
>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On 
>> Behalf Of Jude DaShiell via Electronics-Talk
>> Sent: Tuesday, October 25, 2016 7:21 AM
>> To: Gerald Levy via Electronics-Talk <electronics-talk at nfbnet.org>; 
>> steve.jacobson at visi.com
>> Cc: Jude DaShiell <jdashiel at panix.com>
>> Subject: Re: [Electronics-Talk] Accessible Micro Waves, the Battle is 
>> Lost
>
>> Every Target I have been in has a Guest Center.  When I've needed help, I 
>> used the services in the Guest Center and had no such problem as you 
>> described.
>
>> On Tue, 25 Oct 2016, Gerald Levy via Electronics-Talk wrote:
>
>>> Date: Tue, 25 Oct 2016 07:12:45
>>> From: Gerald Levy via Electronics-Talk <electronics-talk at nfbnet.org>
>>> To: steve.jacobson at visi.com,
>>>     Discussion of accessible home electronics and appliances
>>>     <electronics-talk at nfbnet.org>
>>> Cc: Gerald Levy <bwaylimited at verizon.net>
>>> Subject: Re: [Electronics-Talk] Accessible Micro Waves, the Battle is
>>> Lost
>
>
>>> Okay, here's the bottom line.  There are very few, if any,  stores
>>> that will demonstrate microwave ovens for you.  Certainly not Best Buy
>>> or Home Depot or Lowe's or WalMart or Target.  In many cases, they
>>> don't even have units on display.  They are simply stacked up on the
>>> sales floor in their original cartons, and in most cases, a sales
>>> person won't even take a unit  out of the box so that you can at least
>>> feel the touchpad and get some idea of whether it could be made
>>> accessible with tactile markers.  And actually plugging it in to
>>> demonstrate it?  If you ask a salesperson to do this, they'll just
>>> laugh you out of the store. Big box retailers are only interested in
>>> maximizing sales, not personalized attention.  And good luck finding a
>>> salesperson in the first place.  Certainly not at my local Target,
>>> where you are basically on your own.  They have maybe two or three
>>> microwave ovens on display.  The rest are simply piled up in their 
>>> original cartons ready to be picked up and schlepped to the check-out 
>>> counter.
>
>>> Gerald
>
>
>
>>> -----Original Message----- From: Steve Jacobson via Electronics-Talk
>>> Sent: Monday, October 24, 2016 9:16 PM
>>> To: 'Discussion of accessible home electronics and appliances'
>>> Cc: Steve Jacobson
>>> Subject: Re: [Electronics-Talk] Accessible Micro Waves, the Battle is
>>> Lost
>
>>> Jim and Annette,
>
>>> If this is the issue, I apologize for appearing to pile on, so to
>>> speak.  I didn't see this described in the most recent note, though,
>>> and the subject got my attention.
>
>>> For the very little it is worth, the overhead microwaves don't seem to
>>> be substantially different in their controls from what I've seen, but
>>> checking for certain if the buttons are activated by pressure would
>>> certainly be reasonable.  One approach I would take if confronted with
>>> the same thing is to contact the manufacturer as they may be able to
>>> answer questions.  I would also explain that they are being called
>>> because the seller would not even permit plugging the unit in.
>
>>> Best regards,
>
>>> Steve Jacobson
>
>>> -----Original Message-----
>>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
>>> Behalf Of Jim McCarthy via Electronics-Talk
>>> Sent: Monday, October 24, 2016 4:33 PM
>>> To: 'Discussion of accessible home electronics and appliances'
>>> <electronics-talk at nfbnet.org>
>>> Cc: Jim McCarthy <jmccarthy at mdtap.org>
>>> Subject: Re: [Electronics-Talk] Accessible Micro Waves, the Battle is
>>> Lost
>
>>> Peter,
>>> I do not think Annette has an issue with doing some labeling. She has
>>> posted several items on this thread over the last couple weeks. She
>>> wants or needs a particular kind of microwave, one that mounts above
>>> the range and includes an exhaust fan. She has found appliance sellers
>>> unwilling to plug in possible items in order that she can test them to
>>> be sure that she buys something that she can make accessible to her.
>>> There are coming to be classes of home appliances that are becoming
>>> impossible of being made accessible, though I cannot say that
>>> microwaves have arrived in that category of device yet. When we say
>>> that all it takes is to add braille labels as we have done forever,
>>> that assumes that the controls require some pressure to activate. If
>>> they can be activated by proximity of the finger to the control, a
>>> blind user will need to get quite good at knowing the layout of her 
>>> unit. Some may be able to do this, but many of us will not, I think.
>>> It is my opinion that the present legal landscape would not protect
>>> blind purchasers of appliances for finding that there are none in a
>>> category that they can use. I am not certain of the best answer but am
>>> definitely troubled by the possibility that someday I will want an
>>> oven and be able to find none me and my blind wife and cook can use.
>>> Best
>>> Jim McCarthy
>
>>> -----Original Message-----
>>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
>>> Behalf Of Peter Donahue via Electronics-Talk
>>> Sent: Monday, October 24, 2016 5:13 PM
>>> To: Discussion of accessible home electronics and appliances
>>> Cc: Peter Donahue
>>> Subject: Re: [Electronics-Talk] Accessible Micro Waves, the Battle is
>>> Lost
>
>>> Good afternoon Anet and everyone,
>
>>>    This is easier to solve than you seem to believe. It's just a
>>> matter of labeling the touchPad with Braille labels. We faced the same
>>> challenge when we got our latest microwave and moved into our current
>>> apartment. The oven controlls were inaccessible. We made Braille
>>> labels and placed them on the control pad in the appropriate places
>>> and can now use it independently. Have you explored the possibility of
>>> buying a microwave or other appliance that can be controlled by an App 
>>> on your iDevice or Androide Device?
>
>>> Peter Donahue
>
>
>
>
>>> Annette Carr via Electronics-Talk wrote:
>>>> Hi All,
>
>
>
>>>> Well I am at a dead-end when it comes to finding an accessible over
>>>> the range microwave.  They just do not exist.  We are left with no
>>>> option but to purchase one that I cannot use as we need the exhaust.
>>>> We cannot just replace the microwave with a traditional exhaust hood
>>>> as we would have to replace the cabinet above the range to position
>>>> the hood at the required height.  Well, that is not going to happen
>>>> since it is not possible to match a new cabinets to the existing 
>>>> cabinets.
>
>
>
>>>> The appliance manufacturers think that making an appliance ADA
>>>> accessible requires them to only meet physical access requirements.
>>>> Access for the blind is not even a consideration.  It is just a
>>>> matter of time before access to all appliances are out of our reach.
>
>
>
>>>> Annette
>
>
>
>
>
>
>
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>
>
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>> --
>
>
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