[Electronics-Talk] OT Information about Uber and Lift

Sun Sep 11 18:43:25 UTC 2016

Here is a link to one of Mike May's posts - thanks for pointing it out:

http://senderogps.blogspot.com/2015/12/thoughts-and-tips-on-using-uber-with.html?m=1

> On Sep 11, 2016, at 10:54, River Linda via Electronics-Talk <electronics-talk at nfbnet.org> wrote:
> 
> Sometimes I will text the driver, and sometimes I will just call them and
> say that I am blind. Some drivers will get out of the car to get you if the
> area is crowded, while others will call to ask where you are and tell you
> how to get to where they are. I have been using Uber and Lyft for two
> years, and I only had one problem, which turned out to be my fault. I
> entered the wrong pick up location, but Uber still gave me a refund of the
> cancellation or no show fee.
> 
> On Sunday, September 11, 2016, Tracy Carcione via Electronics-Talk <
> electronics-talk at nfbnet.org> wrote:
> 
>> Mike May has a big blog entry about using Uber as a blind guy.  Sorry,
>> don't
>> have the link handy.  But he says he sends a text to the driver that says
>> he's blind and the driver has to look for him.
>> Tracy
>> 
>> 
>> -----Original Message-----
>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org
>> <javascript:;>] On
>> Behalf Of cheez via Electronics-Talk
>> Sent: Sunday, September 11, 2016 8:39 AM
>> To: Discussion of accessible home electronics and appliances
>> Cc: cheez
>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>> 
>> Eh, David, I have a feeling whomever told Naima this, was probably
>> referring
>> to a wheelchair bound person.  and as far as I know, one can't inform the
>> driver one is blind.
>> From my experience, all drivers have called me to inquire my whereabouts
>> when they arrive and then I tell them I'm blind and have a white cane.
>> I also saw a Contact Driver button on the app once.  But when I tried to
>> investigate it, my ride called me and I assume that option disappeared.
>> 
>> On the Uber website, there are instructions for iPhone users which tells
>> you
>> how to get to the Contact Driver button.
>> 
>> Vince
>> 
>> ----- Original Message -----
>> From: "David Andrews via Electronics-Talk" <electronics-talk at nfbnet.org
>> <javascript:;>>
>> To: "Discussion of accessible home electronics and appliances"
>> <electronics-talk at nfbnet.org <javascript:;>>
>> Cc: "David Andrews" <dandrews at visi.com <javascript:;>>
>> Sent: Saturday, September 10, 2016 11:09 PM
>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>> 
>> 
>>> I have not heard of this.  What does blindness have to do with vehicle
>>> size.  If one were to try and get a larger vehicle, simply because of
>>> blindness, that seems to be taking advantage of ones situation, to me.
>>> 
>>> Dave
>>> 
>>> At 12:39 PM 9/10/2016, you wrote:
>>>> I heard if you tell them you are blind they will give you a choice of
>>>> different size vehicles? Is this true? How much extra will the largest
>>>> size
>>>> be?
>>>> 
>>>> -----Original Message-----
>>>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org
>> <javascript:;>] On
>>>> Behalf Of Jim Barbour via Electronics-Talk
>>>> Sent: Saturday, September 10, 2016 12:53 PM
>>>> To: Discussion of accessible home electronics and appliances
>>>> Cc: Jim Barbour
>>>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>>>> 
>>>> Tips can be added with lyft but not Uber.
>>>> 
>>>> There are signs in uber cars that say we welcome cash tips, but I haven't
>>>> started doing that yet.
>>>> 
>>>> Jim
>>>> 
>>>> Written While on the Move
>>>> 
>>>>>> On Sep 10, 2016, at 9:18 AM, cheez via Electronics-Talk
>>>>> <electronics-talk at nfbnet.org <javascript:;>> wrote:
>>>>> 
>>>>> Yes, a credit card is required.  Someone told me, that tips can now be
>>>> added, but I haven't seen that entry yet.  Most people carry cash for
>>>> tips.
>>>>> 
>>>>> You have 5 minutes to cancel your request.  If the request isn't
>>>>> canceled,
>>>> then a $5 fee is charged.  However, if you can present a legitimate
>> reason
>>>> why you couldn't submit a cancellation, you are credited the $5 to your
>>>> next
>>>> ride.
>>>>> 
>>>>> I'm not sure what you mean by accommodations.  If you mean if there
>> are
>>>> accommodations for wheelchair users, yes.  You can ask for a van with a
>>>> lift.
>>>>> 
>>>>> Let me note here.  Some of what I'm telling you may not be available
>> in
>>>> all cities.  I'm coming from a Phoenix perspective.
>>>>> 
>>>>> I must share this with you.  One of my coworkers was charged too much
>>>> once, because the driver used her GPS to take her to her destination.
>> The
>>>> GPS told her to use the freeway, instead of surface streets.  She said
>> she
>>>> was going to contact Uber about her trip.  She hasn't reported what
>>>> happened
>>>> as of yet.
>>>>> From the drivers I've ridden with all complied with my request to use
>>>> surface streets only.
>>>>> 
>>>>> Just remember.  If you treat others nicely, they will reciprocate.
>>>>> 
>>>>> Vince
>>>>> 
>>>>> ----- Original Message ----- From: "Naima Leigh via Electronics-Talk"
>>>>> <electronics-talk at nfbnet.org <javascript:;>>
>>>>> To: "'Discussion of accessible home electronics and appliances'"
>>>>> <electronics-talk at nfbnet.org <javascript:;>>
>>>>> Cc: "Naima Leigh" <nleigh2016 at gmail.com <javascript:;>>
>>>>> Sent: Saturday, September 10, 2016 8:47 AM
>>>>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>>>>> 
>>>>> 
>>>>>> Tell me if it's true from what I hear you need a credit card? How do
>>>>>> you pay and do you have to pay a tip? Will they give you any
>>>>>> accommodations if your blind? I'm very nervous to try this new form
>>>>>> of transportation, I don't know how it's going to turn out. Oh, also
>>>>>> do
>>>> they charge, If your late?
>>>>>> 
>>>>>> Thanks for the feedback.
>>>>>> 
>>>>>> Naima
>>>>>> 
>>>>>> -----Original Message-----
>>>>>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org
>> <javascript:;>]
>>>>>> On Behalf Of cheez via Electronics-Talk
>>>>>> Sent: Saturday, September 10, 2016 11:35 AM
>>>>>> To: Discussion of accessible home electronics and appliances
>>>>>> Cc: cheez
>>>>>> Subject: Re: [Electronics-Talk] OT Information about Uber and Lift
>>>>>> 
>>>>>> Hi, Naima:
>>>>>> 
>>>>>> I use Uber all the time.  I've had only one driver cancel on me, and
>>>>>> that was due to his lack of English comprehension.  Other than that,
>>>>>> it's been great!  I use them so much, that I was given 2 weeks of
>>>> half-off my rides.
>>>>>> 
>>>>>> I haven't used Lyft yet.  So I can't comment on it.
>>>>>> 
>>>>>> Vince
>>>>>> 
>>>>>> ----- Original Message -----
>>>>>> From: "Naima Leigh via Electronics-Talk"
>>>>>> <electronics-talk at nfbnet.org <javascript:;>>
>>>>>> To: <Electronics-Talk at nfbnet.org <javascript:;>>
>>>>>> Cc: "Naima Leigh" <nleigh2016 at gmail.com <javascript:;>>
>>>>>> Sent: Saturday, September 10, 2016 8:24 AM
>>>>>> Subject: [Electronics-Talk] OT Information about Uber and Lift
>>>>>> 
>>>>>> 
>>>>>>> Liz can you tell me about your experience with Uber and Lift. I have
>>>>>>> never used them and soon I will have too.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Any information will help, good or bad.
>>> 
>>> 
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>> 
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