[Electronics-Talk] Changes to AIRA 5-minute offer

[Tina Sohl]

Hi. The intro plan is $20 for nfb members, not sure about ACB, and the
standard plan's $99  for 140 minutes for nfb members and not   sure
about the other plans other than those.
Tina

On 8/22/20, Susan Stanzel via Electronics-Talk
<electronics-talk at nfbnet.org> wrote:
> I know there is an NFB plan for our members. Do any of you know what that
> costs?
>
> Susie Stanzel
>
> -----Original Message-----
> From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of
> Tracy Carcione via Electronics-Talk
> Sent: Wednesday, August 19, 2020 10:31 AM
> To: 'Discussion of accessible home electronics and appliances'
> <electronics-talk at nfbnet.org>
> Cc: Tracy Carcione <carcione at access.net>
> Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
>
> In my experience, the agents are genuinely trying to be helpful.  If, say,
> the place I'm looking is dark, they'll ask if they can turn on the phone
> flashlight, which takes a few seconds max.
> Tracy
>
>
> -----Original Message-----
> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
> Behalf Of Star Gazer via Electronics-Talk
> Sent: Wednesday, August 19, 2020 11:13 AM
> To: Discussion of accessible home electronics and appliances
> Cc: Star Gazer
> Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
>
> Is this a real five minutes or what I call a game five minutes?
> What if say, you are looking for something in your pantry, but the pantry
> light is off, will the agent tell you to turn the light on, or in my
> husband’s words “play dumb” so you have to call back and pay?
>
>
> Sent from Mail for Windows 10
>
> From: Tracy Carcione via Electronics-Talk
> Sent: Wednesday, August 19, 2020 9:52 AM
> To: 'Discussion of accessible home electronics and appliances'
> Cc: Tracy Carcione
> Subject: [Electronics-Talk] Changes to AIRA 5-minute offer
>
> AIRA is changing its free 5 minutes offer.  They were losing money on it.
> I've pasted the relevant bit from the newsletter below my signature.
>
> Tracy
>
>
>
> As of August 25 at 6:00am Pacific time, Aira will provide two tiers of "Free
> 5", one for guests and another for paid subscribers.
>
>
>
> Guests may make one (1) free call every 24 hours of up to five minutes in
> length.
>
>
>
> Paid subscribers may make one (1) free call of up to five minutes in length
> every four hours.
>
>
>
> The app will have a timer located in the usage tab to make it easy to know
> when you can make your next call. For more about these changes, please check
> out our Frequently Asked Questions here: https://aira.io/aira-is-free
>
>
>
>
>
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