[Electronics-Talk] Changes to AIRA 5-minute offer

Tue Aug 25 01:30:02 UTC 2020

How are you guys liking that new keurig?
Tina

On 8/24/20, Mervin Keck via Electronics-Talk
<electronics-talk at nfbnet.org> wrote:
> I just moved from Florida to Pennsylvania on August 14th. It was the first
> time I have made a major move without any useable vision. I have made quite
> a few moves in my life but I always had some vision before. This time I  had
> no physical help for the seven weeks I had to prepare for the move. On the
> day I moved I did have three sighted people help move but I was still on my
> own getting to the Hotel and then getting to the airport the next morning
> and on the plane. It was only the second time I ever flew commercial. I hate
> to fly. And I don't care for crowds.
> During those seven weeks AIRA helped me many times and I was glad to pay for
> their services. I  do not have the if its for free its for me mentality. I
> believe in paying for quality services. I don't mind saving for something I
> want and I don't mind budgeting so I can afford something I need. I have no
> issues with AIRA limiting their free calls so they can stay in business
> because I hope they stay around a long time.
> I had a friend who helped me with a lot of online stuff. And AIRA walked me
> through everything from changing addresses to reading labels to finding new
> landmarks at the new place. Even learning my new washer and dryer I just
> bought. AIRA even used team viewer and helped me get the correct Keurig so I
> didn't end up with one with a touch screen. I simply love those people and I
> recently upgraded my plan because I knew with the recent move I would need
> them even more than usual.
> Merv
>
>
> -----Original Message-----
> From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of
> Tom Evans via Electronics-Talk
> Sent: Monday, August 24, 2020 8:11 PM
> To: Discussion of accessible home electronics and appliances
> <electronics-talk at nfbnet.org>
> Cc: Tom Evans <tevans2003 at sbcglobal.net>
> Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
>
> Free of course doesn’t keep them alive and important to pay for what I think
> is a complete game changer. I’m doing this from memory as the plan change
> today. Free five minutes every 24 hours or If you have a plan then free five
> minutes every four hours and then with the plans you basically get a little
> less and dollar cost or a few extra minutes. And the minutes do not roll
> over at the end of the month. $20 for 30 minutes, $100 for 140 minutes or
> $200 for 300 minutes. If you run out then the bundles do roll over. $30 for
> 25 minutes or $50 for 50 minutes or $90 for 100 minutes. Again doing this
> from memory and if wrong please correct.
>
> Sent from my iPhone
>
>> On Aug 22, 2020, at 12:21 PM, Susan Stanzel via Electronics-Talk
>> <electronics-talk at nfbnet.org> wrote:
>>
>> I know there is an NFB plan for our members. Do any of you know what that
>> costs?
>>
>> Susie Stanzel
>>
>> -----Original Message-----
>> From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of
>> Tracy Carcione via Electronics-Talk
>> Sent: Wednesday, August 19, 2020 10:31 AM
>> To: 'Discussion of accessible home electronics and appliances'
>> <electronics-talk at nfbnet.org>
>> Cc: Tracy Carcione <carcione at access.net>
>> Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
>>
>> In my experience, the agents are genuinely trying to be helpful.  If, say,
>> the place I'm looking is dark, they'll ask if they can turn on the phone
>> flashlight, which takes a few seconds max.
>> Tracy
>>
>>
>> -----Original Message-----
>> From: Electronics-Talk [mailto:electronics-talk-bounces at nfbnet.org] On
>> Behalf Of Star Gazer via Electronics-Talk
>> Sent: Wednesday, August 19, 2020 11:13 AM
>> To: Discussion of accessible home electronics and appliances
>> Cc: Star Gazer
>> Subject: Re: [Electronics-Talk] Changes to AIRA 5-minute offer
>>
>> Is this a real five minutes or what I call a game five minutes?
>> What if say, you are looking for something in your pantry, but the pantry
>> light is off, will the agent tell you to turn the light on, or in my
>> husband’s words “play dumb” so you have to call back and pay?
>>
>>
>> Sent from Mail for Windows 10
>>
>> From: Tracy Carcione via Electronics-Talk
>> Sent: Wednesday, August 19, 2020 9:52 AM
>> To: 'Discussion of accessible home electronics and appliances'
>> Cc: Tracy Carcione
>> Subject: [Electronics-Talk] Changes to AIRA 5-minute offer
>>
>> AIRA is changing its free 5 minutes offer.  They were losing money on it.
>> I've pasted the relevant bit from the newsletter below my signature.
>>
>> Tracy
>>
>>
>>
>> As of August 25 at 6:00am Pacific time, Aira will provide two tiers of
>> "Free 5", one for guests and another for paid subscribers.
>>
>>
>>
>> Guests may make one (1) free call every 24 hours of up to five minutes in
>> length.
>>
>>
>>
>> Paid subscribers may make one (1) free call of up to five minutes in
>> length every four hours.
>>
>>
>>
>> The app will have a timer located in the usage tab to make it easy to know
>> when you can make your next call. For more about these changes, please
>> check out our Frequently Asked Questions here:
>> https://aira.io/aira-is-free
>>
>>
>>
>>
>>
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>
>
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