[Electronics-Talk] renewed vs. refurbished computers.

[David Diamond]

The refurbished laptop, originally windows 7, upgraded to windows 10, I did not pay for it,  the computer was sent to me by a agency that gives away refurbished computers.  I don't expect Champaign if I can't even pay for a beer but, don't give me stale beer and claim it is Champaign.  It was MS help desk that said there were no audio drivers avaialble because it was originally a windows 7. I requested a second opinion and was told the same thing.  So what the store did was do a complete re-install of windows 10. It seems to be working fine now, I'm just concerned with windows 11 coming out, the computer may crash again and this time it will not be able to be salvaged. Thus I looked on Amazon for a laptop with minimum 500 SSD and at least 16 G of RAM. When I phoned Amazon for some clarification I was told "renew" could be, refurbished, out of the box or slightly used.  The latter could be as simple as someone just changed their mind.  Since it was sent out, even though not really used, Amazon has to classify it as renewed. So far I've never got junk or items that do not work, from Amazon save a few times where the item was not usable because of my vision loss. That's not Amazon's fault though and the item is still good and usable.          

-----Original Message-----
From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of Andy Baracco via Electronics-Talk
Sent: Wednesday, September 22, 2021 5:37 PM
To: Discussion of accessible home electronics and appliances <electronics-talk at nfbnet.org>
Cc: Andy Baracco <wq6r at socal.rr.com>
Subject: Re: [Electronics-Talk] renewed vs. refurbished computers.

Because a PC is refurbished does not mean it is defective. in 2017 I bought a refurbished HP desktop PC and I am still using it today.  It's the most reliable PC I have ever owned.

Andy

----- Original Message -----
From: "Christopher Chaltain via Electronics-Talk" 
<electronics-talk at nfbnet.org>
To: "Discussion of accessible home electronics and appliances" 
<electronics-talk at nfbnet.org>
Cc: "Christopher Chaltain" <chaltain at outlook.com>
Sent: Wednesday, September 22, 2021 2:23 PM
Subject: Re: [Electronics-Talk] renewed vs. refurbished computers.


> I'd think these terms would all pretty much be interchangeable, and you'd 
> want to clarify what's meant by the term used by the company where you're 
> purchasing the computer from. Also, as others have said, check out the 
> return policy as well.
>
> --
> Christopher (AKA CJ)
> Chaltain at Outlook
>
> -----Original Message-----
> From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of 
> Amanda Lee via Electronics-Talk
> Sent: Wednesday, September 22, 2021 11:20 AM
> To: 'Discussion of accessible home electronics and appliances' 
> <electronics-talk at nfbnet.org>
> Cc: Amanda Lee <amandainparadise777 at gmail.com>
> Subject: Re: [Electronics-Talk] renewed vs. refurbished computers.
>
> I have actually seen Renewed and Refurbished with longer warrantees so 
> always check out that information.
>
> If Amazon is backing the product, most of the time, they will allow one to 
> return it within 30 days as well.
>
> The computer referred to here was likely just reimaged and serviced but 
> not totally refurbished.  It's unfortunate that the service tech informed 
> you that there were no drivers available anymore.  This may have, however, 
> been a management influenced response because if this was from a big box 
> store, they want to sell you a new computer, appliance or whichever they 
> can claim is no longer serviceable.  One can generally reinstall Windows 
> and there are means to find applicable software drivers.
>
>
>
> -----Original Message-----
> From: Electronics-Talk <electronics-talk-bounces at nfbnet.org> On Behalf Of 
> The Blind MacGyver via Electronics-Talk
> Sent: Wednesday, September 22, 2021 10:59 AM
> To: David Diamond via Electronics-Talk <electronics-talk at nfbnet.org>
> Cc: The Blind MacGyver <theblindmacgyver at sudomail.com>
> Subject: Re: [Electronics-Talk] renewed vs. refurbished computers.
>
> Renewed and/or refurbished pretty much means the same thing. Renewed seems 
> to be Amazon's way of seeing refurbished without actually having the bad 
> word of refurbished. Normally these products probably only have a 30 day 
> warranty.
>
> From: David Diamond via Electronics-Talk
> Date: 09/22/2021, 12:41 AM
> Subject: [Electronics-Talk] renewed vs. refurbished computers. In my 
> opinion, I would save your pennies to buy a brand new machine with a 
> longer warranty and if you can afford it may be a tech-support warranty 
> from the manufacture of the computer that you want to get.
>
> There are some renewed Del laptop computers on Amazon.What is the 
> difference between renewed and refurbished?When I got a windows 7 upgraded 
> to 10 refurbished lap top from a non profit organization and it crashed 
> with no sound atech explained what it means to get a refurbished 
> computer.It means it can be turned on before leaving the place it is being 
> sent by, doesn't mean software or programs are working to their optimum, 
> they could be ready to crash at a moments notice practically, it just 
> means the computer can be turned on with no problems. Oh, because it was a 
> windows 7, there were no audio drivers available anymore to fix the 
> problem according to the MS help desk and a tech at a computer store.
>
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