[Fabs] Bookshare Question

Mauricio Almeida mauriciopmalmeida at gmail.com
Wed Dec 14 18:32:07 UTC 2016


Hi Kaley,
Sounds basic, but have you attempted changing web browsers, logging
out and in again, etc?

cheers,
Mauricio


On 12/14/16, kcj21 via FABS <fabs at nfbnet.org> wrote:
> Good afternoon,    Over the past two days, I have been having some trouble
> with Bookshare; when I search a title, it keeps saying zero results. Then, I
> click "show unavailable titles". When I go to download a book, it says that
> my user account doesn't have enough permissions to download. However, I am
> logged into the account and have a student account. Has anyone else
> encountered this or know what to do?  I tried calling Bookshare but
> apparently they are already closed for the holidays.
> Best,Kaley
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